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You can contact us a number of ways:

DCJ Housing website

https://www.facs.nsw.gov.au/housing

Our website has:

  • our latest news, information and policies
  • fact sheets,  and other useful information you can download
  • Instructions about how to give us your feedback
  • local DCJ office addresses and key phone numbers
  • contact information for other useful organisations.

Housing Contact Centre

1800 422 322

The Housing Contact Centre offers:

  • help 24 hours a day, 365 days a year
  • a preset menu that will direct your enquiry to the service you need including:
    • applications for housing assistance
    • general housing enquiries
    • reporting fraud and corruption
    • feedback
    • rentstart information.

How to contact DCJ Housing

If you are Aboriginal or Torres Strait Islander and wish to speak to an Aboriginal operator, just choose the relevant menu option (available Monday to Friday 9am – 5pm).

We give free, confidential language services to clients who may need housing information or help. Call 1300 652 488 to arrange a translator to speak in the language you need.

Email

feedback@facs.nsw.gov.au

You can report fraud, misconduct or corruption through our feedback tab. Your report is confidential and we treat it seriously

Visit an office

You can phone or visit any of our local DCJ offices. Most DCJ offices are open Monday to Friday from 9am to 5pm. Our website provides a full list of our local DCJ office address and phone numbers under ‘Contact Us’.

Write to us

Our Head Office address is:

Our postal address is:

223-239 Liverpool Road,
Ashfield NSW 2131

Locked Bag 4001,
Ashfield BC 1800

You can also write to your local DCJ office. You can find the address on our website. Search for ‘Find DCJ Housing Offices’ at: www.dcj.nsw.gov.au

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Last updated: 01 Jun 2020