Deliver services to children and families

For providers of early intervention, child protection and out-of-home care services including the Permanency Support Program

Browse Deliver services to children and families

Deliver the Permanency Support Program (PSP)

Includes program description, policies, guidance, legislation and resources
- Aboriginal Case Management Policy
  
  Includes policy statement and rules and practice guidance.
- Permanency Case Management Policy
  
  Includes policy statement, rules and practice guidance, resources and practice minutes
- Program level agreements and contract governance
  
  Includes service overview and contractual information for service providers.
- Funding and financial support
  
  Information and forms on PSP funding model and service packages for funded service providers.
- Sector workforce development and training
  
  Information about workforce development and training services for caseworkers in funded service providers
- Resources
  
  Videos, fact sheets, ProSPects newsletter, guides, infographics and links in relation to the PSP.
Early intervention services

Targeted Earlier Intervention Program
- Targeted Earlier Intervention program
  
  Understand the Targeted Earlier Intervention program and the guidelines, policies and recommissioning process you need to follow
- Stay up-to-date with the Targeted Earlier Intervention program
  
  Answers to frequently asked questions on Targeted Earlier Intervention
- Using Evidence in the Targeted Earlier Intervention Program
  
  An overview of what evidence is and how to find and use it
Child protection services

How to provide child protection services and find resources, tools and training for caseworkers
- Brighter Futures Program
  
  Understand how to deliver this early intervention program
- About providing child protection services
  
  Understand the guidelines, policies, and legislation you need to follow as a child protection service provider
- Support adoption and guardianship
  
  Information for caseworkers on early permanency planning, adoption and guardianship
- Structured Decision Making
  
  Find tools to support informed decision making in child protection
- Work with the Joint Child Protection Response (JCPR) Program
  
  Understand the role of a JIRT team, when to refer a child to JIRT, and the referral process
- Caseworker resources and tools
  
  Find resources, tools and training for child protection caseworkers and practitioners
- NSW Practice Framework
  
  How FACS works with children and families in NSW including the principles, values, mandates, approaches and systems that underpin our work
- Child Protection Research
- Shaping a Better Child Protection System
  
  The Children and Young Persons (Care and Protection) Amendment Act 2018 will strengthen services to keep children safely at home with their families and restore children to their families when it is safe to do so.
OOHC services

Permanency Support Program, out-of-home care recommissioning, Joint Investigation Response Teams and general resources
- OOHC recommissioning
  
  Understand how out-of-home care is changing in NSW and the role of the Permanency Support Program
- Joint Child Protection Response (JCPR) Program
  
  For NGO caseworkers working with JCPR to support children and young people in out-of-home care
- OOHC resources and tools
  
  Charter of Rights, Section 90 applications, conversation guide for children and young people, and common principles for contact
- OOHC transition
  
  Implementation of this transition began on 1 March 2012 and will take place over 5 to 10 years.
- OOHC research
  
  Research to practice notes and other research papers
OOHC Health resources and tools

Resources to improve the health and education outcomes of children and young people in out-of-home care
- OOHC - Health Pathway - A guide for caseworkers
  
  The Health Pathway aims to ensure that every child or young person entering statutory out of home care (OOHC) receives timely and appropriate health screening, assessment, intervention, monitoring and review of their health needs.
- OOHC Health Pathway FAQ for children on the Pathway
  
  These FAQ provide further information to caseworkers about implementation of the OOHC Health Pathway. Information is provided about the health screening process and also about how to ensure a child or young person’s Health Management Plan is reviewed.
- OOHC Health Pathway FAQ for children not on the Pathway
  
  These FAQ provide further information for caseworkers about how to effectively meet the health needs of children and young people in OOHC who are not eligible to be placed on the Pathway because they entered OOHC before 2010.
- OOHC 2A Primary Health Screen forms
  
  These 2A age specific Primary Health Screen forms can be used to ensure that all domains of health are addressed for children and young people in OOHC.
- OOHC Health Coordinators
  
  Each local health district has an OOHC Health coordinator responsible for managing and coordinating referrals across all facilities in their district. Contact details for OOHC Health Coordinators are found here.
- My Health Record factsheets
  
  The My Health Record is the Australian Governments new Digital Health System. It has benefits for children and young people in OOHC as well as safety implications. These factsheets provide further information to caseworkers, young people, birth parents and carers.
- Consent for medical and dental treatment of children and young people in statutory OOHC
  
  An overview of who has authority for providing consent for medical and dental treatments on behalf of children and young people in statutory OOHC who are being cared for by an authorised carer.
- Medical and Dental Consent Tool
  
  This tool provides further details about who has the authority to give consent for a range of medical and dental treatments for child and young people who reside in a foster care arrangement for whom DCJ holds all or some parental responsibility which includes medical treatment.
- Medicare number processes for children and young people entering OOHC
  
  To ensure that children and young people in OOHC are able to have their health needs met it is a requirement that they have a Medicare number to access services funded by Medicare. This factsheet provides details on how to obtain a Medicare number or card for children in OOHC.
- Behaviour support guidelines for OOHC
  
  This guidelines provides high level guidance on appropriately supporting behaviour, behaviour support planning, prohibitive and restrictive practise for children and young people in OOHC.
NSW Interagency Guidelines

Guidance for government and non-government agencies delivering child wellbeing and child protection services in NSW
- Introduction to the guidelines
  
  These guidelines are based on the NSW Interagency Guidelines for Child Protection Intervention 2006 and are one of the Keep Them Safe mechanisms
- Legislation covering child protection and child wellbeing services in NSW
  
  Includes the Children and Young Persons (Care and Protection) Act 1998, care applications and the Children's Court
- Roles and responsibilities
  
  Understand the roles and responsibilities of organisations involved in child wellbeing and child protection
- Guide to making a child protection report
  
  Includes understanding the reporting framework, making a report, The Mandatory Reporter Guide, and practice guidance
- Responding to a child wellbeing concern or child protection report
  
  How risk of significant harm reports (ROSH) and non-statutory concerns (non-ROSH) can be managed
- Engaging children, young people and families
  
  Includes principles of engagement and when engagement is difficult or not working
- Prevention and early intervention strategies
  
  Includes referrals, when a prevention and early intervention response is appropriate, and key programs in NSW
- Guide to court processes involving children and young people
  
  Includes changes to court processes as a result of Keep Them Safe, Criminal matters in the Children's Court, and Victims Services
- Case management
  
  Includes elements of case management, changes as a result of Keep Them Safe and case management in operation
- Exchanging information related to child protection and wellbeing
  
  Includes the legal framework for exchanging information and responding to information requests
Leaving care and aftercare resources for caseworkers

Tools and resources for caseworkers (DCJ and NGOs) including how to develop a leaving care plan, aftercare support and statutory requirements.
- Why is a leaving care plan important
  
  A purposeful leaving care plan is tailored to the young person’s strengths and circumstances and provides meaningful support in their transition to independent living
- How to develop a leaving care plan
  
  Helpful guidelines for caseworkers on how to get started with developing a leaving care plan
- Resources for caseworkers
  
  A list of resources for caseworkers and young people who are starting to plan for their transition to independence
- Practice tools to engage with young people and carers
  
  Videos and resources to help you engage in meaningful conversations with young people and their carers
- Key elements of a leaving care plan
  
  Leaving care planning should address these key topics or life domains
- Aftercare support
  
  Caseworkers should discuss the after care support available to the young person and should provide assistance even when they did not have direct involvement with their time in care
- Statutory requirements
  
  Statutory requirements for the provision of leaving care assistance
- Leaving care planning and the NDIS
  
  Leaving care and NDIS plans must complement each other
OOHC Education resources and tools

Resources to improve the education outcomes of children and young people in out-of-home-care
- OOHC Education Pathway - A Guide For Caseworkers
  
  The Education Pathway for children in OOHC to provide a consistent guide for Funded Service Providers to support children and young people in statutory OOHC to realise their education potential.
- Teenage Education Payment Guidelines
  
  The TEP is a made to carers and guardians of 16-17 year-olds to assist in education, training and apprenticeships. This guide tells you how to apply and the eligibility requirements
- Teenage Education Payment – Questions and answers
  
  Answers to the most common questions you may have about the Teenage Education Payment
- Teenage Education Payment application form
  
  This is the application form for TEP, which is made to carers and guardians of 16-17 year-olds to assist in education, training and apprenticeships
- Table of term dates for calculating TEP payments
  
  Table of term dates for calculating Teenage Education Payment (TEP) payments
Alternative Care Arrangements
- Resources to assist service providers and their staff

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Last updated: 24 Sep 2019

Deliver services to children and families

Browse Deliver services to children and families

Deliver the Permanency Support Program (PSP)

Early intervention services

Child protection services

OOHC services

OOHC Health resources and tools

NSW Interagency Guidelines

Leaving care and aftercare resources for caseworkers

OOHC Education resources and tools

Alternative Care Arrangements