Applying over the phone
If you live in NSW, you can now apply for housing assistance over the phone, Monday to Friday, 9am to 5pm.
So we can find out what your needs are we’ll ask you a series of questions.
We’ll also ask for your Medicare number and Centrelink number so that we can quickly confirm your identity, which will help speed up your application. Having this information ready when you call will mean that you don’t have to provide identification in person later.
To apply, please call the Housing Contact Centre.