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The Child Protection Helpline is a twenty-four hours a day, seven days a week, statewide call centre staffed by professionally qualified caseworkers to receive and screen all reports about suspected[...]


All initial inquiries about Child Protection Case Management should be made through the Community Services Helpline; matters relating to an established case can be made through the Community Services Centre managing the case: if not sure who is managing a case approach the Helpline

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NSW Government - Human Services Network
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