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Allocation zones

Can I choose a town or suburb?

When you apply for social housing you are asked to choose an area, suburb or town where you would prefer to live. We then check to see which allocation zone your selection is in. An allocation zone is a group of areas or towns where social housing is available. If you are eligible for housing, we list you on the NSW Housing Register for offers of housing in this allocation zone.

For example, in a non-metropolitan area such as Cessnock, we check to see which allocation zone this is in. Cessnock is in allocation zone NN17 - Cessnock. This allocation zone includes the towns of Cessnock, Aberdare, Bellbird, Paxton, Stanford Merthyr and Millfield.

If you said you would prefer to live in the Sydney suburb of Auburn, we check to see which allocation zone this is in. Auburn is in allocation zone GW2 - Auburn/Granville which includes Auburn and the suburbs of Berala, Granville, Guildford, Lidcombe, Newington, Regents Park, Rookwood, Silverwater, South Granville.

A few suburbs are in more than one allocation zone, these are indicated by the word “Part”. Our aim is to house people where they would prefer to live but we can’t guarantee specific locations. The location of the property we offer you when it’s your turn to be housed will depend on where the next vacancy occurs that matches the type of housing you need within the allocation zone you have selected. This means that we might offer you housing in any of the suburbs or towns that are grouped into the allocation zone you are approved for.

If you’d like help choosing a location, talk to your local FACS Housing office or community housing provider participating in Housing Pathways.

You can also use the allocation zone locator to find out which allocation zone a suburb or town is in.

Are the waiting times different between allocation zones?

Yes. The waiting times are much longer in some areas than in others.

When selecting an allocation zone, review the waiting time information as a guide for the expected waiting time for a social housing property for general housing applicants.

Some allocation zones are called “high demand” zones because the demand for housing in these zones is greater than the number of properties that become available. If you select a high demand zone, you may be asked to select another zone that has shorter waiting times.

Can I change my selection?

Yes. If you are approved for wait-turn housing, you can change your selection at any time until we offer you accommodation. If you wish to change your allocation zone, you can complete the change of circumstances form.

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