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Family and Community Services (FACS) Housing offers a number of easy payment options to pay your rent, water, rental bond (if applicable) and other accounts.

Rent Deduction Scheme (RDS)

If you receive an income from Centrelink, you can have your FACS Housing payments automatically deducted from your pension or allowance. Simply complete an Authority for rent deduction form available at your local FACS Housing office. The scheme is voluntary and completely free and you can withdraw from the scheme at any time.

Internet

Pay your FACS Housing accounts and Rentstart Bond Loan repayments via a secure online page, 24 hours a day, 7 days a week.

FACS Housing payments

To pay rent, water and other tenancy related charges (such as a rental bond if required) you will need your rent payment reference number for all payments. Allocate the amount you wish to pay for each account (i.e. rent, water, rental bond, etc) and follow the instructions to complete the transaction.

Pay rent and other tenancy charges

Rentstart Bond Loan

To repay your Rentstart Bond Loan you will need your Rentstart Bond Loan payment reference number.

Repay your Bond Loan

If you need assistance, please phone the Housing Contact Centre on 1800 422 322.

BPAY

BPAY gives you the option of paying your accounts by telephone or by Internet banking 24 hours a day, 7 days a week. To use BPAY©, you need to register for Internet or phone banking with your financial institution.

To pay rent, water and other tenancy related charges (such as a rental bond if required) you will need to use the FACS Housing Biller Code (334292) and the relevant payment reference number found on your tenancy agreement or quarterly statement. (i.e. rent, water).

To repay a Rentstart Bond Loan, you will need the FACS Housing Rentstart Bond Loan biller code (203570) and your Rentstart Bond Loan payment reference number.

Direct Debit

Direct Debit allows you or other household members to have your rent, water and other tenancy related charges (such as a rental bond if required) deducted from your bank, building society or credit union account and credited to your FACS Housing accounts.

To pay by direct debit you will need to complete the Direct Debit Request form.

*Note: Direct Debit is not a payment option for Rentstart Bond Loans.

Rentstart Bond Loan Deduction Scheme (BLDS)

If you receive an income from Centrelink, you can have your Rentstart Bond Loan payments automatically deducted from your pension or allowance. The scheme is voluntary and completely free and you can withdraw from the scheme at any time. Simply complete the Authority for Bond Loan deduction online form.

Are all your questions answered?

For more information call the Housing Contact Centre on 1800 422 322 or visit your local FACS office.

Video NSW FACS Paying your Rent

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