Last published 27 Jun 2018
Family and Community Services (FACS) Housing’s offers a number of easy payment options to pay your rent, water and other accounts.
Rent Deduction Scheme (RDS)
If you receive an income from Centrelink, you can have your FACS Housing payments automatically deducted from your pension or allowance. Simply complete an Authority for rent deduction form available at your local FACS Housing office. The scheme is voluntary and completely free and you can withdraw from the scheme at any time.
Pay your FACS Housing accounts and Rentstart Bond Loan repayments via a secure online page, 24 hours a day, 7 days a week.
FACS Housing payments
To pay rent, water and other tenancy related charges you will need your rent payment reference number for all payments. Allocate the amount you wish to pay for each account (i.e. rent, water etc) and follow the instructions to complete the transaction.
Rentstart Bond Loan Scheme
To repay your Rentstart Bond Loan you will need your Rentstart Bond Loan payment reference number.
If you need assistance, please phone the Housing Contact Centre on 1800 422 322.
BPAY gives you the option of paying your accounts by telephone or by Internet banking 24 hours a day, 7 days a week. To use BPAY©, you need to register for Internet or phone banking with your financial institution.
To pay rent, water and other tenancy related charges you will need to use the FACS Housing Biller Code (334292) and the relevant payment reference number found on your tenancy agreement or quarterly statement. (i.e. rent, water)
To repay a Rentstart Bond loan you will need the FACS Housing Rentstart Bond loan biller code (203570) and your Rentstart Bond loan payment reference number.
Direct Debit allows you or other household members to have your rent, water and other tenancy related charges deducted from your bank, building society or credit union account and credited to your FACS Housing accounts.
To pay by direct debit you will need to complete the Direct Debit Request form.
*Note: Direct Debit is not a payment option for Rentstart Bond Loans.
Rentstart Bond Loan
If you receive an income from Centrelink, you can have your Rentstart Bond Loan payments automatically deducted from your pension or allowance. The scheme is voluntary and completely free and you can withdraw from the scheme at any time. Simply complete the Authority for Bond Loan deduction online form.
Are all your questions answered?
For more information call the Housing Contact Centre on 1800 422 322 or visit your local FACS office.