Policies
Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 141 - 150 of 194 items
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Frequently asked questions - Managing secure information and notifying us of information or data security incidents
Answers to the questions received from service providers following the launch of DCJ's information security policy on 15 February 2021.
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Housing Assistance Options Policy
In Housing and homelessness / Housing policies
The intent of this policy is to outline the various forms of housing assistance available from social housing providers participating in Housing Pathways
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Requirements for your complaint management system - Resolving contracting complaints — responsibilities of funded service providers
The requirements for an effective complaints mechanism.
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Mergers, acquisitions, amalgamations and their impact - Mergers, acquisitions and amalgamations
In Mergers, acquisitions and amalgamations / Chapters
Information for service providers contracted by us, about the implications of a merger, acquisition, amalgamation or similar change of control, and the requirements for notifying us.
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Resources to assist you - Managing secure information and notifying us of information or data security incidents
The obligations and requirements for service providers to maintain secure information, and notify us when an actual or suspected information security incident is detected. This policy applies to all electronic and physical data storage.
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DCJ interest in service provider working arrangements
An outline of common service provider working arrangements — subcontract, consortium and joint working arrangement — and our interest in each.
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Children and Young People at Risk Policy
In Housing and homelessness / Housing policies
The purpose of this policy is to outline the role of social housing providers in child protection matters
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Tenant Repair Costs Policy
In Housing and homelessness / Housing policies
This policy identifies liability for damage to a property in cases where DCJ determines the tenant is responsible for damage and the associated cost of repairs
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About annual accountability and why it’s important to DCJ - Annual accountability
In Annual accountability / Chapters
Annual accountability is a mandatory process that ensures your organisation is accountable for the funding it receives and the services it’s agreed to deliver on our behalf. Annual accountability applies to DCJ service providers that [...]
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Eligibility for priority housing assistance – unable to resolve need in private rental market - Social Housing Eligibility and Allocations Policy Supplement
Housing providers will assess a client’s ability to resolve their urgent housing need in the private rental market by looking at the following factors, which may make it difficult to rent privately: