Policies
Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 151 - 160 of 193 items
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How we contract service providers - Pricing, procuring and contracting human services
In Pricing, procuring and contracting human services / Chapters
An overview of DCJ’s standard practices for engaging service providers to deliver human services that meet the needs of individuals, families and communities in NSW.
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How to notify and make allegations of serious wrongdoing and misconduct and how we deal with them
Information about how to notify us and make allegations of serious wrongdoing and misconduct about your staff, and other parties that may become engaged to provide services or exercise a function on behalf of DCJ, [...]
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What constitutes an allegation of serious wrongdoing or misconduct? - How to notify and make allegations of serious wrongdoing and misconduct and how we deal with them
How we handle allegations of misconduct made to us about our funded service providers, and the other parties that may become involved and when.
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Centralised Gas Hot Water Service Reimbursement Policy
In Housing and homelessness / Housing policies
LAHC will reimburse tenants who lived in premises where a centralised gas hot water service was used for their gas usage costs for the period 22 March 2014 to 22 March 2020
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Client Service Delivery Policy
In Housing and homelessness / Housing policies
This policy explains the standards of behaviour and service expected of staff and clients. How a client can provide feedback about the services they use, including how to make a complaint. How client feedback and [...]
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Unspent funds requirements for 2022–2023 - Annual accountability
In Annual accountability / Chapters
Annual accountability applies to DCJ service providers that deliver funded contracts. This section sets out this financial year's requirements for returning or retaining unspent funds.
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Frequently asked questions - Annual accountability
In Annual accountability / Chapters
Answers to frequently asked questions about the annual accountability process and reporting requirements for service providers.
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Eligibility for priority housing assistance – urgent housing needs - Social Housing Eligibility and Allocations Policy Supplement
1. Unstable housing circumstances. 2. At risk factors, 3. Existing accommodation is inappropriate for basic housing requirements
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Charging Rent Policy
In Housing and homelessness / Housing policies
This policy is to explain how DCJ determines rent charges
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Social Housing Assistance Policy for Registrable Persons
In Housing and homelessness / Housing policies
This policy outlines the Housing Pathways social housing sector’s role in the provision of housing for registrable persons