Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
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Restrictive Practices Resources chemical restraint guidance
A chemical restraint is a restrictive practice that involves the use of a medication or chemical substance, often referred to as psychotropic medications, for the primary purpose of influencing a person’s behaviour.
Domestic Violence Policy Statement
FACS Housing's commitment to improving access to accommodation for those experiencing domestic and family violence
This Policy outlines the Family and Community Services’ (FACS) principles and objectives regarding the management of customer complaints and feedback, and the standard of behavior expected from all FACS workers in dealing with these matters.
RPA - How to access an RPA Panel
A Restrictive Practices Authorisation (RPA) Panel is required to authorise the use of restrictive practices included in a Behaviour Support Plan.
2018 FACS Privacy Management Plan
This Plan demonstrates how The Department of Family and Community Services (FACS) protects the privacy of the people we provide services and support to, as well as their families and carers,our staff and contractors,and other [...]
Guidelines for the Release of FACS Unit Record Information and Data
Guidelines for the release of FACS unit record information and data to any external agency or third party
This policy presents a set of Information Principles which are intended to set direction for the management of information across FACS.
Records Management Policy
This policy articulates records management principles and records management roles and responsibilities.
Information Management Policy
This policy communicates the expectations, roles and responsibilities for staff to effectively manage FACS’ information assets in all forms.
Restrictive Practices Authorisation: Policy Summary
This document provides a summary of the principles and requirements for Registered NDIS Providers and Practitioners in NSW when providing behaviour support services that include restrictive practices to persons receiving funded supports through NDIS.