Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 1 - 10 of 150 items
Gifts Benefits and Bequests Policy
This policy sets out the expectations of FACS staff when offered or receiving a gift, benefit or bequest.
Conflicts of Interest (COI) Policy
This policy provides guidance to staff about addressing conflicts of interest and should be read in conjunction with the Code of Ethical Conduct.
Code of Ethical Conduct
This policy identifies mandatory and other requirements for the conduct of all FACS’ workers, consistent with Public Service Commissioner Direction No 1 of 2015 and the Government Sector Employment Act 2013.
Secondary Employment and Private Work Policy For Senior Executives
This policy is to promote and enhance governance and probity management of FACS' Senior Executives through the establishment of a consistent and centralised approach in the reporting of private interests.
Restrictive Practices Resources chemical restraint guidance
A chemical restraint is a restrictive practice that involves the use of a medication or chemical substance, often referred to as psychotropic medications, for the primary purpose of influencing a person’s behaviour.
Domestic Violence Policy Statement
FACS Housing's commitment to improving access to accommodation for those experiencing domestic and family violence
This Policy outlines the Family and Community Services’ (FACS) principles and objectives regarding the management of customer complaints and feedback, and the standard of behavior expected from all FACS workers in dealing with these matters.
Access to information
In About us
Includes the Right to Information Policy (GIPA), FACS' Agency Information Guide, FACS' Disclosure Log and the online GIPA portal
Policies, guides, fact sheets and forms
Information about delivering FACS-funded services, and resources to assist you to meet your contractual obligations. This includes material about annual accountability, subcontracting, complaints and more.
Contracting issues and complaints
Making complaints to us, and your responsibilities for resolving complaints and protecting whistleblowers. How we handle complaints and deal with allegations of misconduct.