Policies

A chemical restraint is a restrictive practice that involves the use of a medication or chemical substance, often referred to as psychotropic medications, for the primary purpose of influencing a person’s behaviour.

FACS Housing's commitment to improving access to accommodation for those experiencing domestic and family violence

This Policy outlines the Family and Community Services’ (FACS) principles and objectives regarding the management of customer complaints and feedback, and the standard of behavior expected from all FACS workers in dealing with these matters.

A Restrictive Practices Authorisation (RPA) Panel is required to authorise the use of restrictive practices included in a Behaviour Support Plan.

This Plan demonstrates how The Department of Family and Community Services (FACS) protects the privacy of the people we provide services and support to, as well as their families and carers,our staff and contractors,and other [...]

Guidelines for the release of FACS unit record information and data to any external agency or third party

This policy presents a set of Information Principles which are intended to set direction for the management of information across FACS.

This policy articulates records management principles and records management roles and responsibilities.

This policy communicates the expectations, roles and responsibilities for staff to effectively manage FACS’ information assets in all forms.

This document provides a summary of the principles and requirements for Registered NDIS Providers and Practitioners in NSW when providing behaviour support services that include restrictive practices to persons receiving funded supports through NDIS.