Policies
Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 131 - 140 of 194 items
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Requesting to novate your contract - Mergers, acquisitions and amalgamations
In Mergers, acquisitions and amalgamations / Chapters
Information for service providers contracted by us, about the implications of a merger, acquisition, amalgamation or similar change of control, and the requirements for notifying us.
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Eligibility for emergency temporary accommodation other than because of a natural disaster - Social Housing Eligibility and Allocations Policy Supplement
Urgent need for short-term emergency accommodation. Assessing a client’s ability to resolve their urgent short-term emergency housing need
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Taking action to address the issues and resolve the complaint - How we handle contracting complaints
In How we handle contracting complaints / Chapters
The process we follow when handling contracting complaints made about us or about a service provider contracted by us.
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Neighbourhood Facilities Policy
In Housing and homelessness / Housing policies
This policy outlines how DCJ considers requests from community groups for properties to be used as neighbourhood facilities
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How we procure services - Pricing, procuring and contracting human services
In Pricing, procuring and contracting human services / Chapters
An overview of DCJ’s standard practices for engaging service providers to deliver human services that meet the needs of individuals, families and communities in NSW.
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Antisocial Behaviour Management Policy
In Housing and homelessness / Housing policies
The purpose of this policy is to outline how the DCJ manages antisocial behaviour in public housing tenancies
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Water Usage Charges Policy
In Housing and homelessness / Housing policies
The intent of this policy is to explain how DCJ calculates water usage charges
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Protecting whistleblowers — responsibilities of contracted service providers
Requirements for an effective whistleblowing program.
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Social Housing Eligibility and Allocations Policy Supplement
In Housing and homelessness / Housing policies
This document provides additional information to support our policies about how we deliver social housing and who is eligible for assistance
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You have additional responsibilities and obligations when subcontracting - Subcontracting
In Subcontracting / Chapters
Information for service providers contracted by us, about the additional responsibilities and obligations of subcontracting, and the requirements for obtaining consent to subcontract.