Receive housing letters online and update your letter delivery preferences
Easier access to your housing letters
Planned Outage: Due to the improvements we are making to our Online forms, the service will be unavailable on Thursday 19th July 18 between 5am and 7:30am. We apologise for the inconvenience, please try again after 7:30am.
If you’re a main applicant or tenant and have provided us with an email address, you’ll receive an email with a secure link to your letter. Clicking the link will open up a PDF version of your letter for you to view. Clients will also receive a small number of letters by SMS with a secure link.
There are lots of great reasons to use eLetters:
- you will receive your letters quicker
- you can view, print or save them
- it’s convenient – receive and view your letter anytime, anywhere
- you’re helping the environment by reducing paper
Updating your letter delivery preferences
It’s important for you to provide us with your contact details and keep them up to date so that we can provide you with a quick, secure and convenient way to receive letters. You can do this easily online by filling out our simple online form that you can access by clicking on the button below.
Alternatively, visit your local office or contact the Housing Contact Centre on 1800 422 322.