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The Dashboard is the first screen you see when you log in. It should have a series of tiles with information you can access listed on them.

I’m an applicant but I can’t see any information about my application. What does this mean?

You must be listed on the NSW Housing Register for your details to be there. You should have received a letter to confirm you were approved to be listed on the NSW Housing Register.

If your application is currently being assessed or is suspended, your application information will not be available on MyHousing. If you believe your application details should be there, please call 1800 422 322 for help.

I’m a current community housing tenant, but the My Accounts icon does not appear. Why can’t I see it?

The my Housing Accounts icon is only available to DCJ tenants.

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Last updated: 01 Jun 2020