MyHousing Account and Information help
Help to register for and use the MyHousing Account and Information online service
What information can I access on this page?
On this page you will be able to access the following information
- Application reference number
- Type of application submitted
- Date listed on the NSW Housing Register
- Names of members included in application
- Application zone approved for
- Minimum number of bedrooms listed for
My details are incorrect on this page. How do I get this changed?
The information on this page reflects the records FACS Housing has on file for you.
If the details are incorrect because your circumstances have changed, you will need to complete a ‘change of circumstances’ form. If the information is different to the information you provided when you submitted your application, you will need to contact Support on 1800 422 322.
What is the ‘MyHousing circumstances have changed’ button for?
This button will take you to a form that will allow you to provide updated information about the things that have changed your housing needs, for eg, to let us know that you have a new family member.
My Application Registration Date is incorrect. What do I do?
The Application Registration date is the date you lodged your application for housing assistance, or when you became eligible (if different from the lodgement date). Therefore, if this date is incorrect, you will need to contact the office that originally assessed your application so they can investigate.
Will I be notified about my application status here?
No, should a property be offered to you, standard communications will be applied, such as letter and phone calls.
Can I apply for housing assistance through the application section of the webpage?
No, the applications page only provides key information about approved applications that you have with FACS Housing.
There is a link to the application for housing assistance in the useful links section at the bottom of the page