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Frequently Asked Questions - Healthcare professionals

How do I complete an online Medical Assessment or Independently Living Skills Assessment for my client?

The online Medical Assessment and Independent Living Skills Assessment forms must be initiated by the client by visiting the DCJ website at The client will need your preferred email address and contact number to get started. Once the client completes their form you will receive an email containing a link to the assessment form. When you open the link the assessment form will be available for you to complete online.

How do I protect client confidentiality?

To ensure privacy the client details provided in the assessment are included for identification from your records only. Please do not contact the client via these contact details. Always use details which are already on file for your practice.

What is the purpose of the assessment?

The assessment will assist with providing the right housing options for our clients. Please consider how their medical conditions affect their housing needs when completing the assessment.

Is the form information secure?

Information completed in these forms can only be accessed through authentication by yourself or your client. Once you have completed the assessment you will receive a unique form unlock code you can communicate to your client by SMS or phone call to allow them to review.

How long do I have to complete the assessment?

Your client has 30 days from when they sent the request to you to complete their assessment and submit their form. This includes time for any requests for changes made by your client. If the form expires, your client will need to start a new form.

Can I complete both a Medical Assessment and Independently Living Skills Assessment within the one online form?

If your client has sent you a request to complete a Independent Living Skills Assessment, you can add a Medical Assessment to this form.

What happens once I complete the assessment?

Once you  have digitally signed the assessment the form will generate a unique form unlock code. You will need to communicate this form unlock code by the SMS function or by calling your client direct so they can securely review their assessment. Your client can then choose to accept, reject, request changes or cancel. You will be emailed if your client requests an edit to their assessment.

Are my contact details or mobile number used for DocuSign visible to the client?

The contact details you enter at the provider section will not be visible to the client. They will only be used to validate your identity when you electronically sign this form via DocuSign.

Do I get a copy of my form?

You will have the option to download a copy of your form. A link of the submitted form will also be sent to the email address that you provide.
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Last updated: 23 Aug 2023