Change of Circumstances online help

This Electronic Identification section verifies your identity electronically, avoiding the need to bring physical documents into the office. You will need either your Medicare Card, Australian Passport or Australian Drivers Licence.

1. Choose Yes to consent for FACS to check your identification electronically. If you don’t, choose Continue and you’ll need to bring these documents into a FACS office.

2. When choosing a form of identification the required fields will appear. Enter your details and select Run Identification Check. If the first form of ID returns an unsuccessful result, you can enter the details of another form of ID and try again.