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Key Window Locks Policy

1. Background

Tenants can expect Land and Housing Corporation (LAHC) to ensure that all buildings are clean, safe and habitable.

LAHC will ensure that key window locks are installed in all opening windows in all new construction.

LAHC has provided key window locks as a security measure to all ground floor windows and any upper floor windows. Since 2009, all opening windows in all new construction have had key window locks installed.

In addition to this, LAHC has provided key window locks in specific property upgrading programs and in response to a request from a tenant when there are children residing in upper floor units.

2. Scope

This policy applies to all properties owned by LAHC, and is extended to all properties owned by Aboriginal Housing Office of which the Department of Communities and Justice (DCJ) manages.

3. Business rules

LAHC will ensure that key window locks have been installed in all opening windows in all new construction.

In existing buildings, LAHC will install, maintain and replace key window locks as per LAHC Component Requirements and specifications when:

  • a tenant requests window locks or,
  • as a part of vacant maintenance or ,
  • a member of staff or contractor reports a potential risk situation or,
  • the dwelling is included in a planned Program of Works.

Tenants are expected to advise DCJ when:

  • Installed key window locks are not operational, this includes when the keys for the window locks are misplaced. Deliberate damage to key window locks may result in tenant charges.
  • There is a present risk for children residing in upper floor units and no key window locks have been installed.

4. Legislation and compliance

Land and Housing Corporation will install, maintain and replace key window locks in accordance with:

Both the tenant and Land and Housing Corporation have rights and obligations under the Residential Tenancies Act 2010, the residential tenancy agreement and LAHC policies.

5. Related documentation

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Last updated: 05 Nov 2019