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How we manage antisocial behaviour

We want to provide a better social housing experience for our tenants and for the surrounding communities. This includes living somewhere that is safe.

While the majority of social housing tenants are good neighbours and law-abiding people, there are a small number of tenants whose antisocial and illegal behaviour puts the safety and security of their neighbours at risk.

We have introduced laws to crackdown on criminal and antisocial behaviour in social housing properties across NSW to better protect tenants and the wider community.

To support these laws, policies and processes have been developed which will ensure the system is fair for all.

Tenants found responsible for minor or moderate antisocial behaviour will be encouraged to engage with a support provider following their first instance of antisocial behaviour (see below).  This policy change will help to address antisocial behaviour before it escalates and create an incentive for tenants to access services to sustain their tenancies.

FACS can issue strike notices to tenants engaging in antisocial behaviour such as playing loud music or hosting wild parties. Tenants who receive three strikes for antisocial behaviour within 12 months may face eviction.

If a tenant engages in severe illegal behaviour – such as serious drug crimes or storing an unlicensed firearm -  FACS can apply directly to the NSW Civil and Administrative Tribunal which will have less discretion to stop the tenant being evicted.

Tenants, neighbours and the community can have a voice in the Tribunal with the introduction of Neighbourhood Impact Statements. Neighbours will have the opportunity to contribute to a Statement which will help the Tribunal understand how a tenant’s antisocial behaviour has affected them and the broader community.

Most new tenants will be put onto a 12 month probationary lease when they come into public housing. Probationary leases set expectations of tenants from the start of their tenancy to pay rent, show respect for neighbours and meet the other conditions of their lease.

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