Antisocial behaviour in public housing
How FACS manages antisocial behaviour, how to report it and what to do if a complaint is made against you
What can a tenant do if a complaint is received about them?
If a complaint is received about your tenancy FACS will send a letter inviting you to attend a scheduled interview.
When you get the letter, you should:
- contact FACS immediately
- follow the directions set out in the letter you have received
- attend the scheduled interview
- provide evidence to FACS
- cease any antisocial behaviour immediately.
You can also find details of support services at your local office or online at HSNet. Accessing support may assist you to meet your tenancy obligations and reduce the risk to your tenancy. For independent and free advice you can contact:
Appealing a strike notice for antisocial behaviour
If you believe the decision to issue a first strike or second strike notice is wrong you should first discuss your concerns with your local office. If you still believe the decision made was wrong, you can ask to have the decision reviewed.
A request to review this decision must be made within 21 calendar days of the decision to issue a first or second strike notice. If you do not lodge an appeal within that period, no other appeal to FACS or the Housing Appeals Committee will be available.
To do this fill in the review of decisions (first tier appeal) application form. Read more information about appealing and reviewing decisions.