Policies
Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 11 - 20 of 26 items
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Rent Subsidy Non-Disclosure Policy
In Housing and homelessness / Housing policies
This policy explains how we ensure tenants are receiving the correct rent subsidy and outlines the actions DCJ will take in the case of subsidy fraud
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Raising a contracting complaint - Making contracting complaints to us
In Making contracting complaints to us / Chapters
How our funded service providers can complain to us, and who they can contact.
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Request to retain and use unspent DCJ funds - Unspent funds
In Unspent funds / Chapters
This states the requirements for returning or retaining unspent funds for human services contracts. These requirements are effective from 19 July 2023.
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Responding to complaints we refer to you - Resolving contracting complaints — responsibilities of funded service providers
The requirements for an effective complaints mechanism.
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Responding to complaints we are managing - Resolving contracting complaints — responsibilities of funded service providers
The requirements for an effective complaints mechanism.
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Reporting other wrongdoing - How to notify and make allegations of serious wrongdoing and misconduct and how we deal with them
Information about how to notify us and make allegations of serious wrongdoing and misconduct about your staff, and other parties that may become engaged to provide services or exercise a function on behalf of DCJ, [...]
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Review and assessment of your application - Subcontracting
In Subcontracting / Chapters
Information for service providers contracted by us, about the additional responsibilities and obligations of subcontracting, and the requirements for obtaining consent to subcontract.
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Rent Choice Assist Trial
In Housing and homelessness / Housing policies
Rent Choice Assist is a form of Private Rental Assistance (PRA) that aims to support households to maintain and/or access safe and affordable housing in the private rental market.
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Requesting to novate your contract - Mergers, acquisitions and amalgamations
In Mergers, acquisitions and amalgamations / Chapters
Information for service providers contracted by us, about the implications of a merger, acquisition, amalgamation or similar change of control, and the requirements for notifying us.
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Requirements for your complaint management system - Resolving contracting complaints — responsibilities of funded service providers
The requirements for an effective complaints mechanism.