Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
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This policy presents a set of Information Principles which are intended to set direction for the management of information across FACS.
Information Management Policy
This policy communicates the expectations, roles and responsibilities for staff to effectively manage FACS’ information assets in all forms.
Introduction - Making contracting complaints to us
In Making contracting complaints to us / Chapters
How our funded service providers can complain to us, and who they can contact.
Information we collect and how we use it - How we handle contracting complaints
In How we handle contracting complaints / Chapters
The process we follow when handling contracting complaints made about us or about a service provider funded by us.
Introduction - Rules and Practice Guidance
In Rules and Practice Guidance / Chapters
Includes detail about Aboriginal case management, legal matters, roles, responsibilities and more.