Pricing, procuring and contracting human services
An overview of DCJ’s standard practices for engaging service providers to deliver human services that meet the needs of individuals, families and communities in NSW.
DCJ engages service providers to deliver human services across a range of funded programs.
When pricing, procuring and contracting these services, we apply standard practices across most of our programs to ensure that individuals, families and communities receive the services they need, the service system has ongoing capacity and capability, and there is accountability for how funding is used.
The standard practices are aspects of our broader approach to commissioning human services in NSW and include:
- how we price service delivery
- how we procure human services
- how we contract service providers
- our payment process, and
- how we manage performance
These standard practices may not apply to some bespoke contract arrangements such as Corrective Services and the Social Affordable Housing Fund, or they may be applied differently.