DCJ Housing's obligations
DCJ Housing follows rules about how it delivers services, handles appeals and uses your information
Right to information
A formal access application, previously known as a Freedom of Information request, can be made by any member of the public for information held by DCJ Housing. A tenant or a client of DCJ Housing may apply for information relating to their tenancy, or a service they may have received from DCJ Housing. Information of a non-personal nature may also be requested as part of a formal access application. Fees and charges will be applicable.
The Government Information (Public Access) Act 2009 (GIPA) also allows for DCJ Housing to release information informally. This may be information relating to policies or any other information that is available on the DCJ Housing website. A tenant or a client of DCJ Housing may obtain limited information from their tenancy file without the need for a formal access application, conditions do apply.
For additional assistance relating to accessing information under the GIPA Act, or general enquires, please contact our Right to Information Unit (previously known as the FOI Unit).
For more information please see the Right to Information Policy.