Specialist Homelessness Services tools and systems
Client Information Management System, Vacancy Management System, initial assessment form, Outcomes Framework resources
Vacancy Management System
The Vacancy Management System is designed to help you as a service provider find available accommodation and support services for your clients.
The VMS means you don’t have to ring around to find accommodation vacancies and support for your clients suited to their needs and location. It also helps you maintain and update vacancy information for your service.
While the VMS helps you find possible solutions faster, it is still up to you to confirm that a particular service will accept a client referral.
The VMS:
- provides an at-a-glance view of available vacancy information across NSW
- gives the ability to search for accommodation with support or for support only
- enables you to search for services by locality, district or client group
- reduces the need to call multiple services to determine whether vacancies exist.
For the system to work efficiently, you need to review and update your vacancy information on a daily basis, if necessary.