User guide

Welcome to FACS Statistics

FACS has transformed the way statistical and performance information is presented to the public to enhance transparency, accountability and awareness of progress in improving outcomes for clients and communities. FACS Statistics consolidates all key data sets under the “one roof”, providing the public with the most comprehensive and detailed collection of FACS Statistics released to date.

FACS Statistics enables more extensive access to the data, enabling users to review and download customised reports in the form of graphs, tables and underlying data. FACS Statistics maintains confidentiality and does not identify individuals, families and small community groups.

FACS Statistics presents both annual and quarterly data. The annual data is structural visually against the six FACS strategic objectives. This is accompanied by the FACS Statistics Report 2014-15 summary publication, which is available as a PDF document, providing a range of performance highlights and case studies in relation to outcome areas.  

To supplement the annual statistics and provide more timely data, quarterly reports are now available for children and young people and social housing.

1. Navigating

Using tabs to navigate through dashboards within each objective.

Labeled tabs appear at the top of each dashboard. You can navigate to a specific dashboard by clicking on the tabs within each objective (for the annual reports) or topic area (for the quarterly reports). Please note that it is not possible to jump from one objective to another objective or between the social housing and children and young people quarterly reports using the tab function. To do this you need to use the navigation panel on the left of the screen. This provides access to each of the six objectives and district profiles for annual data, and to the respective quarterly reports.

Page referencing on the top left of the dashboard (the red arrows found below the tab selectors) can also be used to navigate between dashboards within objective or topic area. The numbering system relates to the number of dashboards available within each objective or quarterly report.
Using tabs to navigate through dashboards within each objective

2. Customising

Using data filters to create customised displays

Using filters narrows the data shown in a view to focus on relevant information. Filter options vary according to each report. Note that not all reports have a filtering function. Where available, filters are located above each related graph.

To customise reports, click on the drop-down arrow key on the filter and select the filter categories required. Where multiple filters exist for a report, each filter can be selected to identify what data are included or excluded from the view.Using data filters to create customised display

Two types of filters are used in FACS Statistics - single drop down and multi select:

  • single drop down filters allow for selection of a single value only within the filter
  • a multi-select filter may also be available for one or more filters in a graph. This allows for selection of multiple values within the one filter.
Single drop down in data filtering

The use of multi-select filters in the example below allows for a report to be customised to meet individual requirements.

Multiple selection using multiple data filters

3. Interpreting

Aiding interpretation of graphs using the tool tip facility

To assist in the interpretation of data, data definitions and explanatory notes have been added to tool tips. By hovering the mouse pointer over a graph or infographic, a tool tip appears showing relevant notes about the data. For further clarification, a glossary of terms and metadata can also be accessed on the website which will assist in understanding FACS data.

Aiding interpretation of graphs using the tool tip facility

Understanding and interpreting changes to data

By default, all data presented on graphs are for the NSW total. The majority of graphs show the total numerical value and the related percentage. The default setting for drop down filters is ALL which represents the NSW total, with the corresponding percentage appearing as 100%. Once filters are applied to data, the numerical value and the percentage will change to reflect the filter selection(s).

Example 1

Understanding and interpreting changes to data-Ex 1

Example 2

Understanding and interpreting changes to data-Ex 2

Example 3

Some graphs display population rates, rather than client numbers or output measures. For population rate graphs the drop down filter defaults to TOTAL to signify the overall population rate for the relevant cohort. In some instances, population rates are available for Aboriginal and non-Aboriginal clients using the filter facility.

Understanding and interpreting changes to data-Ex 3

4. Downloading customised graphs

Data from FACS Statistics can be exported in a number of different formats. The entire dashboard can be exported as a Tableau workbook, PDF or image. If part of the graph is selected, it can be exported as a Crosstab or Data (both in CSV format).

Downloading customised graphs

For more information refer to the glossary or the metadata links or send an email with your feedback to