A formal selection process to identify potential service providers interested in delivering services to Casuarina Grove is underway.
The process allows the NSW Government to confirm the capability and capacity of interested providers for Casuarina Grove while maintaining stability for residents and the experienced and dedicated staff who work there.
Frequently Asked Questions have been developed to help staff answer any questions received from residents and families.
Questions about selection process
It is important that all organisations who are interested in participating in the selection process receive the same information, so that the selection and transfer process is fair. If a service provider or other organisation asks about:
- the selection process;
- the services we provide
- anything about FACS disability services (which you cannot provide due to confidentiality).
Ask them to email questions to: SpecialistDisabilityServices@facs.nsw.gov.au.
Questions about transfer process
If people we support ask questions about the transfer process, reassure them that the selection process will not interfere with the valued day-to-day services they receive from FACS. For further information, they can call FACS on 1800 379 284 or email firstname.lastname@example.org.
Once this stage of the selection process is complete, a shortlist of potential providers who can demonstrate their ability to effectively support residents and staff will be invited to progress to the next stage.
Following the completion of the selection process, more information about how and when services in Casuarina Grove will transfer will be provided.