Policies
Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 1 - 10 of 12 items
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The Funded Contract Management Framework A3 diagram
A diagram summarising the Funded Contract Management Framework: the objective, guiding principles, processes and expected outcomes.
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Transitional Housing Reform Policy Guidance Note
The Community and Private Market Housing Directorate is implementing a reform for Transitional Housing managed by Specialist Homelessness Services
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Tenancy policies
Policies for tenants of public housing
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Tenancy Charges Policy
In Housing and homelessness / Housing policies
This policy is to explain what tenancy related charges are, and how they are determined
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There are two processes to report serious wrongdoing and misconduct - How to notify and make allegations of serious wrongdoing and misconduct and how we deal with them
Information about how to notify us and make allegations of serious wrongdoing and misconduct about your staff, and other parties that may become engaged to provide services or exercise a function on behalf of DCJ, [...]
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Taking action to address the issues and resolve the complaint - How we handle contracting complaints
In How we handle contracting complaints / Chapters
The process we follow when handling contracting complaints made about us or about a service provider contracted by us.
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Tenant Repair Costs Policy
In Housing and homelessness / Housing policies
This policy identifies liability for damage to a property in cases where DCJ determines the tenant is responsible for damage and the associated cost of repairs
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Transfer Policy
In Housing and homelessness / Housing policies
This policy explains the criteria applied by social housing providers participating in Housing Pathways when assessing a tenant initiated request for transfer
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Tenancy Policy Supplement
In Housing and homelessness / Housing policies
This document provides additional information to support our policies about starting, changing or ending a tenancy
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Types and Length of Lease Policy
In Housing and homelessness / Housing policies
The purpose of this policy is to explain the type and length of a Residential Tenancy Agreement (lease) offered by the DCJ and how they will be reviewed