Skip to Content

Accessible version social housing dashboard

Dashboard 1

Housing assistance involves providing accommodation and opportunities to experience stability and greater independence. We have a particular focus on helping young people transition from homelessness into long term accommodation and helping people transition from social housing into renting privately or home ownership.

Households who left Public and Aboriginal Housing and entered the private market

1,217 households left Public and Aboriginal Housing in 2016-17. Of these, the head of the household was:

  • Aboriginal for 2 in 10 households (258 or 21.2%).
  • Often aged 25-54 (769 or 63.2%). 3 in 10 were aged 55 or older (347 or 28.5%) and nearly 1 in 10 households were aged 18-24 years (100 or 8.2%).
  • From a culturally or linguistically diverse background for 1 in 6 households (16.1%) and not from a diverse background for 2 in 3 households (823 or 67.6%).
  • Female for nearly 7 in 10 households (844 or 69.4%) and male for nearly 3 in 10 households (349 or 28.7%).

Compared to 2015-16:

  • There was a decrease of 106 households or 8.0%.
  • Aboriginal households decreased by 4 households or 1.5%, from 262 in 2015-16 to 258 in 2016-17.

Proportion of unaccompanied young people aged 15-24 who moved from specialist homelessness services to long term accommodation.

31.3% of unaccompanied young people aged 15-24 moved from specialist homelessness services to long term accommodation.

Compared to:

  • 2015-16, the proportion remained relatively stable (at 31.7%).
  • 2012-13, the proportion increased (from 24.9%).

Households exiting public and Aboriginal housing during the year

7,443 households exited Public and Aboriginal Housing in 2016-17. Of these, the head of the households was:

  • Aboriginal for nearly 2 in 10 households (1,332 or 17.9%).
  • Often aged 55 or older (4,101 or 55.1%) or 25-54 years (2,958 or 39.7%). 1 in 20 were aged 18-24 years (377 or 5.1%).

By exit reason:

  • Nearly 3 in 10 were categorised as deceased (2,081 or 28.0%) or other reasons such as tenant initiated transfer or end of lease (1,979 or 26.6%).
  • Nearly 2 in 10 moved to aged care or family support accommodation (1,335 or 17.9%) or to the private market (1,217 or 16.4%).
  • The remainder were due to breach of tenancy agreement (637 or 8.6%) or imprisonment (194 or 2.6%).

Dashboard 2

Private rental assistance is an important part of social housing assistance as it enables households to enter or remain in the private rental market.

Households assisted with private rental assistance products during the year:

  • 18,795 unique households received private rental assistance products in 2016-17.
  • 21,235 households received private rental assistance products in 2016-17.

Of these, the household head was:

  • Aboriginal for nearly 2 in 10 households.
  • From a culturally and linguistically diverse background for 2 in 10 households (4,623 or 21.8%) and not from a culturally and linguistically diverse background for 3 in 4 households (16,072 or 75.7%).
  • Aged 25-54 for 7 in 10 households (15,407 or 72.6%). More than 1 in 10 households were either aged 18-24 (3,141 or 14.8%) or aged 55 or more (2,594 or 12.2%).
  • A single parent with dependent children for 4 in 10 households (8,973 or 42.3%), single for 3 in 10 households (6,685 or 31.5%), other family with dependent children for more than 1 in 10 households (3,448 or 16.2%). Around 1 in 20 were categorised as other (1,095 or 5.2%) or couple (1,034 or 4.9%).
  • Female for 6 in 10 (14,208 or 66.9%) and male for 3 in 10 (7,007 or 33.0%).

By type of assistance:

  • Most households received private rental assistance products including Rental Bond, Advance Rent and Rental Arrears (14,218 or 67.0%).
  • More than 1 in 10 received a Private Rental Brokerage Service, Tenancy Guarantee or Tenancy Facilitation (2,981 or 14.0%) or Start Safely (2,516 or 11.8%).
  • The remainder received a Private Rental Subsidy excluding Start Safely (1,520 or 7.2%).

Compared to 2015-16:

  • Unique households assisted increased by 458 households or 3.3%.
  • Households assisted increased by 1,106 households or 5.5%.

Dashboard 3


The NSW Housing Register is a single list of approved clients waiting for social housing. It is used to offer housing when a suitable property becomes available. Temporary accommodation involves providing short term accommodation in hotels, motels, caravan parks and other locations for people who are homeless or experiencing a housing crisis.

Social housing applicants on the NSW Housing Register as at 30 June

As at 30 June 2017, there were 55,949 applicants on the register.

Of these:

  • Priority status was applied for 8.0% (or 4,496) and General for 92.0% (or 51,453).
  • More than 1 in 10 were Aboriginal (6,949 or 12.4%).
  • 1 in 3 were from a culturally or linguistically diverse background (18,474 or 33.0%).
  • 1 in 2 were female (31,607 or 56.5%).

By age:

  • 6 in 10 were aged 25-54 years (33,813 or 60.4%).
  • Nearly 3 in 10 were 55 or older (15,905 or 28.4%).
  • 1 in 10 were aged 18-24 (6,099 or 10.9%).

By family type:

  • Nearly half were single (27,608 or 49.3%).
  • More than 2 in 10 were single parents with dependant children (12,752 or 22.8%).
  • More than 1 in 10 were other family with dependant children (6,914 or 12.4%).
  • Less than 1 in 10 were part of a couple (4,479 or 8.0%) or categorised as other (4,196 or 7.5%).

Households assisted with temporary accommodation during the year

24,865 households received temporary accommodation in 2016-17. Compared to:

  • 2015-16, this is an increase of 15.3% or 3,304 households.
  • 2011-12, this is an increase of 76.7% or 10,796 households.

Dashboard 4

People applying for social housing are assessed according to their level of need. Experiencing or being at risk of homelessness is one reason why an applicant on the NSW Housing Register may be assessed as a Priority applicant.

Newly housed applicants in social housing who were previously homeless or at risk of homelessness

4,291 priority applicants were newly housed in social housing in 2016-17. Of these:

  • More than half were women (2,337 or 54.5%).
  • Nearly 6 in 10 were single (2,523 or 58.8%) and more than 2 in 10 were single parents with dependant children (976 or 22.7%). Less than 1 in 10 were other family with dependant children (357 or 8.3%), categorised as other (246 or 5.7%) or part of a couple (198 or 4.4%).
  • More than 6 in 10 were aged 25-54 years (2,710 or 63.2%), more than 1 in 4 were aged 55 or older (1,137 or 26.5%) and 1 in 10 were aged 18-24 years (426 or 9.9%).

Compared to 2015-16, newly housed priority applicants increased by 5.6% or 227 applicants.

Percentage of Public and Aboriginal Housing tenancies for priority approved applicants still in place after 12 months

Most or 88.3% of tenancies in Public and Aboriginal Housing clients previously homeless or at risk of being homeless were still in place after 12 months in 2016-17.

  • This is an increase (of 3.6 percentage points) compared to 84.7% in 2015-16.

The median wait time was 3.2 months for priority approved applicants newly housed in Public and Aboriginal Housing in 2016-17.

Dashboard 5

Community housing refers to rental housing managed by non-government organisations. Properties may be owned by FACS, community housing providers or the private sector. Community housing providers often receive funding from FACS.

People living in Community Housing as at 30 June

  • 53,800 people were living in Community Housing as at 30 June 2017.
  • Compared to 30 June 2016, this is an increase of 500 people or 0.9%.

Households in Community Housing as at 30 June

  • 26,460 households were in Community Housing as at 30 June 2017.
  • Compared to 30 June 2016, this is an increase of 242 households or 0.9%.

New households housed in Community Housing during the year

  • 1,958 households were newly housed in Community Housing in 2016-17.
  • Compared to 2015-16, this is a decrease of 49 households or 2.4%.

Dashboard 6

Average $ rental arrears per tenancy for Public and Aboriginal Housing properties managed by FACS as at 30 June

  • The average rental arrears per tenancy (excluding fraud or non-disclosure) was $25.18 as at 30 June 2017.
  • This is a decrease of $0.98 or 3.7% compared to 2015-16.

New households housed in Public and Aboriginal housing by main source of income of household head during the year

6,345 households were newly housed in Public and Aboriginal Housing Office Housing in 2016-17.

By main income source:

  • Nearly 3 in 10 were receiving the Disability Pension (1,876 or 29.6%) or Newstart Allowance (1,656 or 26.1%).
  • Nearly 2 in 10 were receiving the Parenting Payment (1,161 or 18.3%).
  • 1 in 10 were receiving the Age Pension (676 or 10.7%).
  • At 5% and less were: people receiving the Carer Payment (317 or 5.0%), Other Centrelink or Veterans payment (267 or 4.2%), Wages (183 or 2.9%), no income (103 or 1.6%), Other benefits (59 or 0.9%) and unknown (47 or 0.7%).

Dashboard 7

Under-occupancy rate for Public Housing

The under-occupancy rate was 15.8% in 2016-17 (defined as where the bedroom count exceeds the tenant’s allocation requirement by two or more bedrooms).
*This is stable compared to 15.2% in 2015-16.

Social housing residential properties as at 30 June 2017

*There were 151,630 Social Housing residential properties as at 30 June 2017.

By housing type:

  • 3 in 4 were Public Housing (112,550 or 74.2%).
  • 2 in 10 were Community Housing (29,388 or 19.4%).
  • 4,626 were Aboriginal Housing Office (or 3.1%).
  • 5,066 were Indigenous Community Housing (or 3.3%)

By bedroom type:

  • 1 in 4 were Studio/1 bedroom 38,626 (or 25.5%).
  • 3 in 10 had 2 bedrooms 46,304 (or 30.5%).
  • More than 3 in 10 had 3 bedrooms (53,274 or 35.1%).
  • Less than 1 in 10 had 4+ bedrooms (13,426 or 8.9%).

Accessibility Statement

The Department of Family and Community Services (FACS) Statistical Report 2016-17 summary complies with our Website Accessibility Policy.

Was this content useful?
Last updated: 30 Jun 2017
585111