Policies
Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 1 - 10 of 17 items
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How we procure and work with you
Our charter, glossary, and other resources that support procurement and contracting activities for human services and describe our working relationship with service partners.
- Pricing, procuring and contracting human services
- Charter for working with contracted service providers
- Aboriginal Community-Controlled Organisations
- Applying for a Statement of Service
- Authorised signatories for DCJ contracts and other legal documents
- Electronic signatures for human services contracts
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Housing policies
In Policies
Policies about applying for housing assistance and for social housing tenants
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Holding us to account - Charter for working with contracted service providers
In Charter for working with contracted service providers / Chapters
If you believe we're not following the principles or commitments of this charter, we want to know.
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Headleasing Policy
In Housing and homelessness / Housing policies
DCJ Housing will headlease properties from the private rental market to increase its supply of housing
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How and when we become involved - Resolving contracting complaints — responsibilities of funded service providers
The requirements for an effective complaints mechanism.
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How we deal with allegations of misconduct
How we handle allegations of misconduct made to us about our funded service providers, and the other parties that may become involved and when.
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How we handle contracting complaints
The process we follow when handling contracting complaints made about us or about a service provider contracted by us.
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How to notify us of a merger, acquisition or amalgamation - Mergers, acquisitions and amalgamations
In Mergers, acquisitions and amalgamations / Chapters
Information for service providers contracted by us, about the implications of a merger, acquisition, amalgamation or similar change of control, and the requirements for notifying us.
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How we manage performance - Pricing, procuring and contracting human services
In Pricing, procuring and contracting human services / Chapters
An overview of DCJ’s standard practices for engaging service providers to deliver human services that meet the needs of individuals, families and communities in NSW.
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How we price service delivery - Pricing, procuring and contracting human services
In Pricing, procuring and contracting human services / Chapters
An overview of DCJ’s standard practices for engaging service providers to deliver human services that meet the needs of individuals, families and communities in NSW.