Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 1 - 10 of 17 items
Policies about applying for housing assistance and for social housing tenants
Holding us to account - Charter for working with contracted service providers
In Charter for working with contracted service providers / Chapters
If you believe we're not following the principles or commitments of this charter, we want to know.
Housing Services Policy Framework and related documents
Housing Services Policy Framework and related documents.
In Housing and homelessness / Housing policies
DCJ Housing will headlease properties from the private rental market to increase its supply of housing
How we deal with allegations of misconduct
How we handle allegations of misconduct made to us about our funded service providers, and the other parties that may become involved and when.
How we handle contracting complaints
The process we follow when handling contracting complaints made about us or about a service provider contracted by us.
How to notify us of a merger, acquisition or amalgamation - Mergers, acquisitions and amalgamations
In Mergers, acquisitions and amalgamations / Chapters
Information for service providers contracted by us, about the implications of a merger, acquisition, amalgamation or similar change of control, and the requirements for notifying us.
How we manage performance - Pricing, procuring and contracting human services
In Pricing, procuring and contracting human services / Chapters
An overview of DCJ’s standard practices for engaging service providers to deliver human services that meet the needs of individuals, families and communities in NSW.
How to obtain written consent to subcontract - Subcontracting
In Subcontracting / Chapters
Information for service providers contracted by us, about the additional responsibilities and obligations of subcontracting, and the requirements for obtaining consent to subcontract.
How and when we become involved - Resolving contracting complaints — responsibilities of funded service providers
The requirements for an effective complaints mechanism.