Policies
Browse policies by topic including housing, adoption, Out of Home Care, child protection, domestic and family violence
Showing 91 - 100 of 194 items
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Subcontracting requires written consent from us - Subcontracting
In Subcontracting / Chapters
Information for service providers contracted by us, about the additional responsibilities and obligations of subcontracting, and the requirements for obtaining consent to subcontract.
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Dealing with unspent DCJ funds - Unspent funds
In Unspent funds / Chapters
This states the requirements for returning or retaining unspent funds for human services contracts. These requirements are effective from 19 July 2023.
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How we handle contracting complaints
The process we follow when handling contracting complaints made about us or about a service provider contracted by us.
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How to notify us of a merger, acquisition or amalgamation - Mergers, acquisitions and amalgamations
In Mergers, acquisitions and amalgamations / Chapters
Information for service providers contracted by us, about the implications of a merger, acquisition, amalgamation or similar change of control, and the requirements for notifying us.
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Resources to assist you - Resolving contracting complaints — responsibilities of funded service providers
The requirements for an effective complaints mechanism.
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How we manage performance - Pricing, procuring and contracting human services
In Pricing, procuring and contracting human services / Chapters
An overview of DCJ’s standard practices for engaging service providers to deliver human services that meet the needs of individuals, families and communities in NSW.
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Rent Subsidy Non-Disclosure Policy
In Housing and homelessness / Housing policies
This policy explains how we ensure tenants are receiving the correct rent subsidy and outlines the actions DCJ will take in the case of subsidy fraud
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How we deal with allegations of serious wrongdoing or misconduct - How to notify and make allegations of serious wrongdoing and misconduct and how we deal with them
How we handle allegations of misconduct made to us about our funded service providers, and the other parties that may become involved and when.
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What to do before you apply for consent - Subcontracting
In Subcontracting / Chapters
Information for service providers contracted by us, about the additional responsibilities and obligations of subcontracting, and the requirements for obtaining consent to subcontract.
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Raising a contracting complaint - Making contracting complaints to us
In Making contracting complaints to us / Chapters
How our funded service providers can complain to us, and who they can contact.