Housing policies
Policies about applying for housing assistance and for social housing tenants
Showing 11 - 20 of 76 items
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Charging Rent Policy
In Housing and homelessness / Housing policies
This policy is to explain how DCJ determines rent charges
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Children and Young People at Risk Policy
In Housing and homelessness / Housing policies
The purpose of this policy is to outline the role of social housing providers in child protection matters
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Client Service Delivery Policy
In Housing and homelessness / Housing policies
This policy explains the standards of behaviour and service expected of staff and clients. How a client can provide feedback about the services they use, including how to make a complaint. How client feedback and [...]
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Community housing policies
FACS has developed a series of policies to help organisations wishing to manage community housing properties and services
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Community Housing Water Charging Guidelines
In Housing and homelessness / Community housing policies
The Water Charging Guidelines apply to all tenancies managed under a social housing tenancy agreement, including affordable housing, unless the property is exempted from water usage charges.
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Disability Modifications Policy
In Housing and homelessness / Housing policies
This policy provides guidelines for the management of disability modification work requested by a tenant or an approved housing applicant
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Dividing Fences Policy
In Housing and homelessness / Housing policies
This policy applies to all properties owned by LAHC and AHO which share dividing fences with adjoining private properties
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Domestic Violence Policy Statement
DCJ Housing's commitment to improving access to accommodation for those experiencing domestic and family violence
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During a Tenancy Policy
In Housing and homelessness / Housing policies
The purpose of this policy is to explain how DCJ manages tenancies
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Eligibility for emergency temporary accommodation because of a natural disaster - Social Housing Eligibility and Allocations Policy Supplement
This document provides additional information to support our policies about how we deliver social housing and who is eligible for assistance