The NSW Government wants social housing to have a more positive impact on people’s lives. We are bringing more resources into the system to meet growing demand, including increasing the capacity of non-government housing providers, known as community housing providers.
There are about 144,000 social housing properties across NSW and 19 per cent are already managed by community housing providers. The changes will bring this up to 32 per cent, and see around 18,000 more properties managed locally by community housing providers.
This will help us deliver on the Future Directions for Social Housing in NSW reform program aimed at improving social housing tenant outcomes, announced in January 2016.
The NSW Government wants to make sure social housing has a more positive impact on people’s lives. Increasing the management of social housing properties by our community housing partners will:
Community housing providers will be selected through a procurement process.
Eligible organisations include community housing providers registered under the National Regulatory System for Community Housing, and new entrants who can demonstrate the ability to achieve registration. Community housing providers can submit joint proposals.
The procurement process commenced in March 2017 and contracts are expected to be signed in late 2017.
Management transfers will start from early 2018 and take three years to complete.
We will transfer management of tenancies and the management of applications for social housing to community housing providers in the following NSW locations:
The Family and Community Services transfer program will not include Aboriginal Housing Office owned properties. The Aboriginal Housing Office is planning to transfer the management of its properties from Family and Community Services to Aboriginal community housing providers, under a separate program over the next four years, to provide access to more culturally appropriate tenancy management services.
If you have any questions about the transfers or want to talk to someone, you can: