NSW Human Services Outcomes Framework

The Human Services Outcomes Framework is a cross-agency framework which specifies seven wellbeing outcomes for the NSW population: safety, home, economic, health, education and skills, social and community, and empowerment. The outcome domains were designed by agencies and non-governmental organisations (NGOs) and informed by a review of national and international research on what determines a person’s wellbeing.

The Human Services Outcomes Framework provides a way to understand and measure the extent to which FACS makes a long-term positive difference to people’s lives and enables us to build evidence of what works in improving wellbeing.

The application to FACS contains the following elements:

  • desired outcomes for clients and populations
  • evidence of what steps need to be taken to achieve the desired outcomes
  • measures and data analysis to report the extent to which those outcomes are being achieved.

More information on how FACS is applying the Human Services Outcomes Framework is contained in the following documents: