Human Services Agreement (HSA)
Information for service providers about the standard contract for human services in NSW. The HSA is formally called the Agreement for Funding of Services, but is commonly referred to as ‘the HSA’ for easy reference.
The HSA documents
The HSA is a legally binding contract. It is made up of two documents that together form the HSA contract:
1. The Agreement for Funding of Services – Standard Terms (the Standard Terms)
The Standard Terms is the overarching header agreement between government agencies and a contracted organisation (an NGO service provider). It specifies the rights and responsibilities of both parties in the agreement.
2. The Agreement for Funding of Services – Schedule (the Schedule)
The Schedule outlines specific details about the services and programs being contracted, and it specifies payments. Each government agency can have a Schedule specific to their contracts or programs.
The Schedule may also include attachments. All attachments in the Schedule are legally enforceable under the agreement. For example, a Program Specification attached to the Schedule will have more detailed requirements that both parties must also comply with.
It’s important to read both parts of the HSA together: the Standard Terms and the Schedule, along with any attachments.