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New web page: summary for complainants about how we handle contracting complaints

Last published on 09 Oct 2020 in Latest contracting news

We’ve recently updated the information on our web page, How we handle contracting complaints, to explain to complainants what to expect when we’ve received their complaint.

The new page summarises:

  • how the complainant can help us deal with the complaint
  • what the complainant can do if they’re unhappy with how we deal with the complaint
  • who to contact if the complainant has any questions.
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