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Human Services Network (HSNet)

A directory of human services for the NSW public and the service sector. HSNet allows professionals in the human services and justice sector to network and make client referrals.

HSNet dashboards


This page explains the dashboards.

Service demand dashboard

Many people are searching HSNet and AskIzzy for service advice during the COVID‑19 pandemic.

Our weekly dashboard tracks changes in HSNet searches for food, domestic violence, housing and legal services since the outbreak of COVID‑19, and have been produced by FACSIAR.

View the Service demand dashboard [20MB] (this will download to your computer and then open in the browser)

Important note about interpreting the data

The data is not validated statistical data. It’s useful as an indication of the current number and type of searches since 21 March 2020 for food, and from 28 March 2020 for all other categories. We don't recommended trying to drill down for data on levels lower than Community Service Centres (CSCs), as the location data isn’t precise.

Navigating the data

You can navigate the service categories by clicking the icons across the top of the page.

Press the play button on the bottom-left corner to see the growth or decline at a disaggregated level per day.

Quarterly dashboards

The HSNet quarterly dashboards show information about membership, referrals and searches by topic and district.

Changes in demand for social services during COVID-19: Analysis of HSNet searches January 2019 to March 2020

Quarter 4 - 2019-20

Quarter 3 - 2019-20

Quarter 2 - 2019-20

Quarter 1 - 2019-20

Quarter 4 - 2018-19

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Last updated: 10 Aug 2020