Tenant Participation Resource Services Program (TPRS)
The Tenant Participation Resource Services Program (TPRS) is a FACS initiative to provide social housing tenants with increased access to information, advice and opportunities to more actively participate in processes related to their housing, as well as to engage in their communities.
The TPRS Program goals are to ensure social housing tenants:
- are engaged in communities
- have their needs and priorities identified and considered in planning and service delivery
- are informed about their rights and responsibilities and are supported with their housing needs
- have the skills and resources to participate in community life
- receive services that are coordinated, flexible and responsive to their needs.
Program Guidelines
The Tenant Participation Resource Services Program Guidelines provide detailed information about what is expected of the service providers, their roles and responsibilities, how they are funded and other operational information.
Tenant Participation Resource Service locations
Services operate in 7 locations across NSW
| FACS District | TPRS Location | Organisation | Contact Details |
|---|---|---|---|
| South Western Sydney | South Western Sydney | South Western Regional Tenant Association | Phone: 9821 1700 Email: swrtainc@bigpond.com |
| Sydney | Central Sydney North | Inner Sydney Regional Council for Social Development | Phone: 9698 6558 Email: david.white@innersydneyrcsd.org.au |
| South Eastern Sydney | Central Sydney South | Riverwood Community Centre | Phone: 9584 8473 Email: cssrtrs@bigpond.com.au |
| Hunter New England | Hunter and Central Coast | Samaritans Foundation | Phone: 4993 3450 Toll Free: 1800 786 466 Email: rfowles@samaritans.org.au |
| Hunter New England | New England and North Coast | Not in operation | * See below for details of Tenant Advice and Advocacy Services |
| Illawarra Shoalhaven | Illawarra and South East NSW | Illawarra Forum Incorporated | Phone: 4256 4366 Toll Free: 1800 088 592 Email: info@illawarraforum.org.au |
| Western NSW | Western NSW | Centacare Wilcannia-Forbes | Toll Free: 1300 488 076 Email: housing@centacarewf.org.au |
| Murrumbidgee | Riverina Murray | Intereach NSW Incorporated | Phone: 6051 7800 Toll Free: 1300 488 226 Email: tprs@intereach.com.au |
Tenants Advice & Advisory Service
| District | Location | Organisation | Contact Details |
|---|---|---|---|
| Hunter New England and Northern NSW District | Northern Rivers | Northern Rivers Tenants Advice & Advisory Service (NORTAAS) | Phone: 02 6621 1022 |
| Hunter, Central Coast New England and North West Central Coast North West Slopes North Central Plain | Grafton | The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) | Phone: 02 6643 4426 |
| New England and Western NSW) | Armidale | New England and Western Tenants Advice and Advocacy Service (NEWTAAS) | Phone: 02 6772 4698 |
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Last updated: 27 Apr 2018