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Tenant Participation Resource Services Program (TPRS)

The Tenant Participation Resource Services Program (TPRS) is a DCJ initiative to provide social housing tenants with increased access to information, advice and opportunities to more actively participate in processes related to their housing, as well as to engage in their communities.

The TPRS Program goals are to ensure social housing tenants:

  • are engaged in communities
  • have their needs and priorities identified and considered in planning and service delivery
  • are informed about their rights and responsibilities and are supported with their housing needs
  • have the skills and resources to participate in community life
  • receive services that are coordinated, flexible and responsive to their needs.

Program Guidelines

The Tenant Participation Resource Services Program Guidelines provide detailed information about what is expected of the service providers, their roles and responsibilities, how they are funded and other operational information.

Tenant Participation Resource Service locations

Services operate in 7 locations across NSW

DCJ District TPRS LocationOrganisation Contact Details
South Western Sydney South Western Sydney South Western Regional Tenant Association Phone: 9821 1700
Sydney Central Sydney North Inner Sydney Regional Council for Social Development Phone: 9698 6558
South Eastern Sydney Central Sydney South Riverwood Community Centre Phone: 9584 8473
Hunter New England Hunter and Central Coast Samaritans Foundation Phone: 4993 3450
Toll Free: 1800 786 466
Hunter New England New England and North Coast Not in operation* See below for details of Tenant Advice and Advocacy Services
Illawarra Shoalhaven Illawarra and South East NSW Illawarra Forum Incorporated Phone: 4256 4366
Toll Free: 1800 088 592
Western NSW Western NSW Centacare Wilcannia-Forbes Toll Free: 1300 488 076
Murrumbidgee Riverina Murray Intereach NSW Incorporated Phone: 6051 7800
Toll Free: 1300 488 226

Tenants Advice & Advisory Service

DistrictLocationOrganisation Contact Details
Hunter New England and Northern NSW District Northern Rivers Northern Rivers Tenants Advice & Advisory Service (NORTAAS) Phone: 02 6621 1022
Hunter, Central Coast
New England and North West
Central Coast
North West Slopes
North Central Plain
Grafton The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) Phone: 02 6643 4426
New England and Western NSW) Armidale New England and Western Tenants Advice and Advocacy Service (NEWTAAS) Phone: 02 6772 4698
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Last updated: 23 Oct 2019