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NGO Training Program

Communities and Justice provides free training to the NGOs that it funds through the NGO training program.

About the NGO Training Program

Communities and Justice provides free training to the NGOs that it funds through the NGO training program.

Find out more about the courses available and gain access to the portal.

Managed Training Services
Ph: 1300 361 787

How to enrol in a course

The NGO Training Program’s face-to-face courses are managed by Managed Training Services (MTS).

If you would like to enrol into courses, you will need to create a new account with MTS Online enrolment system. Only after this process will you be able to view the NGO Training calendar.

To register:

  1. Log onto the DCJ Online Enrolment System
  2. First Time User – Click on the link Create an Account
  3. Review the available course titles, dates and locations and register.
  4. If, when setting up your account, your organisation or service is not listed in the drop down menu, please select your partner service or contact MTS helpdesk at or phone 1300 361 787.
  5. Please ensure you select the correct Program for which you receive funding from DCJ.
  6. If you cannot locate a course in your district, you may like to select the option of placing your name on the wait list for your preferred course / location.  This information is used by DCJ to determine future course requirements.

Course descriptions

Child Protection part 1: Identify and respond to children and young people at risk of harm

This is a 2 day fundamental child protection course for staff that work with families, children, or youth and wish to update their knowledge and learn about the new child protection system. It includes information on Keep Them Safe and new reporting thresholds, the responsibilities of NGOs, use of the Mandatory Reporting Guide and identifying risk of significant harm.

The outcomes expected from completion of this course include:

  • implementation of work practices which support the protection of children and young people
  • reporting indications of possible risk of harm
  • applying ethical and nurturing practices in working with children and young people.

Because this is a nationally recognised course, all participants must attend both full days. If this is a mandatory requirement for your role, please see FAQ sheet for more information.

Child Protection part 2: Child protection Dynamics

Child Protection Dynamics is a 3 day advanced child protection course, suitable for staff with child protection experience. It provides participants with the theoretical perspectives about abuse and neglect that underpin best practice child protection intervention, and is integrated with knowledge about child development and indicators and effects of abuse, to enable participants to maximise positive outcomes for children, young people and carers.

Pre-requisite: It is expected that participants will have completed the Child Protection (Part 1) course or possess equivalent prior knowledge in the area of child protection. This pre-requisite should be included in all material advertising this course. This course does not focus on mandatory reporting requirements.

Case management part 1: An introduction

The case management course is designed for NGO staff that provide case management support to clients. No prior knowledge or experience is required to take this course and it will give staff the skills, knowledge and values to provide case management support services within an agency or interagency context.

Case Management part 2: Building Practice

This one-day course aims to build practice across the NGO sector when working with clients through case management. It addresses a range of issues that may confront case workers and case managers in their delivery of case management services to clients with a range of complex needs. The course is a springboard for continuing professional development, as the time available does not allow in-depth skill development.

Pre-requisite: You must have completed Case Management: Part 1 (or equivalent) to be eligible to attend this course.

Course attendance policy and procedures

Our attendance policy is listed below for your information.

Demand for places in our courses is high. If you are unable to attend a course you booked into, please ensure you withdraw yourself from the course via ‘My Registration’ as soon as possible to make the space available for others.

Participants are expected to attend the full day(s) of training as indicated by the workshop start and finish times, unless prior approval has been granted by the NGO training program.

If you have enrolled in a course, you are expected to attend all sessions. Statements of attendance will only be awarded to participants who complete all sessions of a workshop.

Records of attendance are taken for each day of training, including arrival and departure times.

If you have enrolled in a course and do not attend on 2 or more occasions, without providing adequate notice, you may be removed from future NGO Training Program courses.

Participants are requested to:

  • bring their own writing materials and pens
  • register their attendance on each day of a course
  • complete an evaluation for training they attend
  • advise the facilitator if they must leave the course unexpectedly

Morning and afternoon tea will be provided for full day courses. Participants need to supply their own lunch.

If you have any special dietary requirements for morning or afternoon tea please provide details on the online booking form.

NGO Learning Centre

The NGO Learning Centre is a free website that provides accessible training and resources for non government organisation employees who work with children, young people, families and communities in NSW.

Nurturing a learning environment and culture

Recognising that time and cost is always a concern in the sector, the NGO Learning Centre provides information and training in a way that not just supports organisation goals (low cost, higher productivity) and the learner’s development (self-paced and interactive), but also nurtures a learning environment and culture where knowledge is shared and collaboration is encouraged.

An online classroom

The Learning Centre's content has been designed to complement the face-to-face training currently delivered across the state, as well as provide alternative formats that support learning and professional development. These formats address the need for flexibility, accessibility and knowledge sharing.

The online classroom contains self-paced courses that are free, easy to use, and accessible.

Podcasts and vodcasts

A number of digital media recordings are being developed for the NGO Learning Centre, ranging from interviews, best practice stories, lectures and discussions. Podcasts can also be downloaded for learning on the go.

A resource shelf

A library of resources has been created based on relevant topics and courses. Resources include documents, videos and links to other relevant sites.

We invite you to explore the NGO Learning Centre, share it with others and become part of our community of practice.

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Last updated: 22 Oct 2019