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In line with NSW Treasury requirements, the Department of Communities and Justice conducted a review of the Sector Development program to ensure it meets the needs of the sector and has clients at its centre. The review was conducted over two phases and was completed in early 2020.

Outcome of the Review

As a result of the review a new State Peaks Program was developed  and will supersede the Sector Development program which will conclude on 31 December 2020.

The State Peaks Program was scheduled to be launched on 1 July 2020, however a decision was made to delay implementation to allow peaks to focus on supporting the sector and community through the COVID-19 public health crisis.

The State Peaks Program will be launched on 1 January 2021.

Enhanced features of the State Peaks Program include:

  • Program Logic that outlines the intended outcomes for the program
  • Performance Framework that links program outcomes to NSW Government priorities
  • Increased focus on client, sector and community representation
  • Shared responsibility between DCJ and Peaks through joint planning and collaboration

The new State Peaks Program specification provide an overview of the program.

Find out more about the review:

Phase 1

Phase 2

Updates on the review and collaborative design process

For more information on the Sector Development Program review, please contact SectorDevelopmentProgram@facs.nsw.gov.au


Phase 1

An independent contractor undertook the initial phase of the review in 2018. This involved statewide consultations to assess the effectiveness of the program in meeting its objectives.

Phase 1 of the review found the program is of value to the human services sector. It identified ways we could improve the program to give a greater focus on the client voice and develop clear measures of the effectiveness of the intended outcomes.

The Phase 1 executive summary report includes the findings and recommendations.

Phase 2

In 2019 and 2020  we undertook a collaborative redesign process with key stakeholders to redesign the program based on what we heard and learnt from Phase 1.

A series of collaborative design workshops  were held during Phase 2 to explore how we could:

  • maximise program outcomes and achieve the best value for government investment
  • develop a program with a stronger focus on client voice, including balancing policy advice and advocacy with building the capacity of the sector
  • improve program rigour while maintaining sufficient flexibility.

Updates on the review and collaborative design process

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Last updated: 18 Jun 2020