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We can help you if you are homeless or at risk of becoming homeless.

Link2home

Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.

For information, assessment or referral to homelessness services and support in NSW, call Link2home.

From 9am to 10pm daily, Link2home provides callers with information, assessments and referrals to homelessness support and accommodation services across NSW.

Between the hours of 10 at night and 9 in the morning, Link2home provides information and assessment only and will refer people to emergency services if required. Referral to accommodation and support services is not possible during these hours.

Callers to Link2home will receive one or more of the following:

  • information about local services
  • an assessment to determine what kind of help is needed (see how FACS uses your personal information)
  • referral to appropriate specialist homelessness services (SHS), support services, temporary accommodation and/or other services.

Link2home also provides information about homelessness services across NSW to SHS providers and homelessness advocates acting on behalf of clients.

Ask Izzy

Ask Izzy is a search tool to help people who are homeless or at risk of homelessness find shelter, food, health and other critical support services.

If you are homeless, at risk of homelessness, or you need to find services on behalf of someone else, use Ask Izzy to start searching today.

You can find out more about Ask Izzy and add or update service provider details via Infoxchange.

Contact your local housing provider

You can also contact your nearest social housing provider for housing advice and assistance.

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