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Aboriginal Case Management Policy

This policy takes effect from 19 October 2018 and provides a distinct case management policy alongside the Permanency Case Management Policy.


This policy applies to:

  • the case management of all Aboriginal families that seek targeted supports to strengthen their family, including addressing causes of risk
  • the case management of all Aboriginal children and young people and their families who are assessed as being at risk of significant harm by the statutory child protection system
  • empowering Aboriginal families and communities to take a significantly greater role in the decisions affecting Aboriginal children and families and the services provided to them

Policy Statement

Aboriginal case management supports Aboriginal families and communities to overcome key barriers and obstacles including poverty, intergenerational trauma, disadvantage and marginalisation that negatively impact on the development of Aboriginal children and young people.

It builds a supportive network of family, kin and community around Aboriginal children and young people, and provides a clear platform for Aboriginal families and communities to make decisions that impact on Aboriginal children within a culturally embedded framework.

Aboriginal case management upholds the rights of Aboriginal communities to determine the systems and supports that impact on their lives, and to make decisions about the safety, welfare and wellbeing of their children, families and communities. Aboriginal case management translates the Aboriginal Child Placement Principles, including the principles of prevention, partnership, placement, participation and connection, into everyday practice.


Aboriginal children and young people are:

  • safe at home with relatives and kin- they are supported to live with their own family and community to grow up strong and in culturally rich environments
  • connected to their family, community, Country and culture -  connection and safety in culture is respected, valued and actively preserved and strengthened
  • strong in identity -  they are supported to practice their culture openly and freely and to fulfil their cultural roles and responsibilities
  • strong in spirituality – they are supported to experience the interconnectedness of the elements of their culture that underpins Aboriginal life
  • supported to use their voice -  they are supported to participate in decisions and actions that affect them and their views are taken seriously

Aboriginal families and communities are:

  • supported to strengthen their cultural systems of care and responsibility for Aboriginal children and young people
  • engaged in all decision making processes concerning their children
  • have access to information to inform their rights, and ensure accountability
Last updated: 22 Oct 2018
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