Mandatory reporters: What to report and when
Information on how to use the decision tree in the Mandatory Reporter Guide (MRG) guide, when to report and what you need to report.
Informing the family of a report
It is good practice to discuss concerns with the parent or carer and to advise them of your legal or professional obligations to report your concerns to Family and Community Services (FACS). This is especially the case for mandatory reporters who have an ongoing relationship with the parent, such as family support services, drug and alcohol services, counsellors or health care professionals.
The decision to inform the family of a report should be guided by professional judgement and the principles of working in partnership with families and involving children and young people in decisions that affect them.
Practitioners can prepare for this by dealing with the issue of mandatory reporting obligations early in the relationship between the parent and the service or agency. However, there may be circumstances because of the urgency of the situation or the perceived risk to the safety of the child or even to the reporter themselves, where the matter is reported prior to telling the parent or without informing the parent or carer.