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Thank you for your interest in a career with the Department of Family and Community Services (FACS). We provide services to some of the most disadvantaged people and communities in NSW.

Our vision is to enable vulnerable people to participate fully in NSW social and economic life and build stronger, more sustainable and inclusive communities.

To view all NSW Government jobs, go to www.iworkfor.nsw.gov.au.

For more information about the type of careers within FACS, please visit the links below:

Our clients

We provide services to:

  • Aboriginal and Torres Strait Islanders
  • children and young people
  • families
  • people who are homeless
  • people with a disability and their families and carers
  • seniors and older people.

Our work

Our work aims to:

  • enable each child in NSW to have the best possible start to life
  • help vulnerable young people build their capacity for a good future
  • improve social and economic outcomes for Aboriginal people
  • provide support to vulnerable adults and families so that they can participate fully in community life
  • build strong and inclusive communities.

Our commitment to diversity and inclusion

FACS is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI and other diversity groups.

Disability logo

FACS is a Disability Confident Recruiter. We encourage applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you have any questions about our reasonable adjustment process, please contact the Workforce Acquisition & Inclusion team at WorkforceAcquisition@facs.nsw.gov.au or phone (02) 8879 9115.

The NSW Public Service Commission’s website also has information supporting employment for people with a disability in the NSW Public Sector.

Working with us

We have more than 20,000 staff in metropolitan and rural NSW who contribute to making a positive difference to individuals and communities.

This includes roles ranging from caseworkers to customer support officers, project managers to policy officers, I.T specialists and accountants.

We have excellent career opportunities and access to NSW public sector working conditions, which include:

  • competitive salaries
  • training and career development opportunities
  • flexible working arrangements
  • generous leave provisions including paid carers’, study, maternity, adoption and parental leave.

How to apply

The www.iworkfor.nsw.gov.au site provides you with a direct link to all public sector jobs including FACS positions. Simply follow the instructions on the site to search for and apply for jobs online. In particular, read the 'Tips on Applying' and 'Frequently Asked Questions' as these will help you with the application process.

Screening and identity checks

If you are invited to interview, you will need to bring along the following:

  • Identification documents to meet the 100 point identity check. This 100 points of identification guide shows the documents that are acceptable for identification purposes. Original or certified copies of qualifications, educational transcripts, driver’s licence or other documents if these are required for the position you have applied for.
  • Name and telephone number of at least one referee (preferably a recent supervisor) who can comment on your work skills.
  • Where positions are identified as Aboriginal, an applicant’s race is a genuine occupational qualification and authorised by Section 14(d) of the Anti-Discrimination Act 1977. To confirm Aboriginality, where relevant, you need to demonstrate:
    • you are an Aboriginal person of Aboriginal descent
    • you identify as being Aboriginal
    • you are accepted as such by the community in which you live.
  • An acceptable form of confirmation is a “Confirmation of Aboriginality” letter which includes a common seal, provided to you by a local Aboriginal organisation.

If you are successful in gaining a job with the FACS you may also be asked to complete a:

  • pre-employment health declaration
  • Working with Children Check
  • National Police Check.

Need more help?

For more information about a specific job that you are applying for, contact the enquiry person listed in the advertisement.

For help in submitting an online application, check the 'Frequently Asked Technical Questions' on the www.iworkfor.nsw.gov.au site.

For any other assistance contact 1800 203 966.

Relevant legislation