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Link2home: Statewide homelessness phone line

2 Jul 2014

Family and Community Services Minister Gabrielle Upton today launched Link2home, a single, statewide telephone information and referral service to assist the homeless and those at risk of homelessness.

Minister Upton said the Government has invested $4.5 million in the new Link2home telephone line 1800 152 152 as part of the $515 million package announced last month to tackle homelessness at its source.

“From today, we have a statewide phone service that can provide information about local homelessness services, assess what people need and refer them to appropriate specialist services.

“The 24/7 service is available every day of the year and brings together three separate phone services, making it easier for clients to access the right service at the right time.

“The days of having to navigate a confusing maze of advice are now over thanks to Link2home. Clients will only need to tell their story once.”

Minister Upton said Link2home would help at-risk groups such as women, young people, Aboriginal people, and those from culturally and linguistically diverse backgrounds.

“This initiative is part of the Government’s broader strategy of providing linked-in early intervention services to avert homelessness before it becomes a crisis for individuals or families.

“We are wrapping integrated services around those at risk of homelessness, before they are at crisis level, before they are sleeping rough on our streets.

“People who are homeless or who may be at risk of homelessness can get help from the Link2home telephone service by calling 1800 152 152.”