Media releases

Department of Family and Community Services

Record numbers of at risk children being seen and assessed by caseworkers 26 May 2017 -

The Department of Family and Community Services (FACS) has revealed more children than ever before who are at risk of significant harm (ROSH) have received a face-to-face assessment from a FACS caseworker.

FACS partners with TAFE NSW to improve housing service delivery 24 April 2017 -

The Department of Family and Community Services (FACS) is partnering with TAFE NSW to develop and deliver a training program for frontline housing staff that will improve service delivery and customer satisfaction.

Targeted recruitment to attract more caseworkers 24 February 2017 -

Targeted recruitment programs have been put in place in a bid to attract extra caseworkers to the Department of Family and Community Services (FACS).

FACS achieves full Out-of-Home-Care accreditation 1 December 2016 -

NSW has become the first State in Australian history to gain accreditation for its government-run child protection service.

Frontline workers seeing more kids 25 November 2016 -

New data released today shows close to 4,000 more children at risk of significant harm have received a face-to-face assessment from a Family and Community Services frontline caseworker in 2015-16 compared to the previous year.

Housing pop up helps homeless into dressed-up digs 12 October 2016 -

People sleeping rough around Sydney Town Hall have been given permanent accommodation with an added surprise after visiting the Department of Family and Community Services (FACS) pop-up housing office.

Caseworker vacancy rate remains stable in June 2016 Quarter 26 August 2016 -

The state-wide caseworker vacancy rate has remained stable at three per cent in the June 2016 quarter, according to data released today by the Department of Family and Community Services (FACS).

Housing office comes to those in need 26 July 2016 -

Family and Community Services has continued the rollout of the successful pop-up housing office program, this time held at Central Station.

Energy reduction for Dubbo's Aboriginal housing tenants 24 June 2016 - Dubbo’s Aboriginal social housing tenants are on the road to receiving roof-top solar systems and energy saving programs, designed to slash their energy bills.
Caseworker vacancy drops to lowest ever rate in March 2016 quarter 27 May 2016 - The state-wide caseworker vacancy rate has dropped to a new low of 3 per cent in the March 2016 quarter, data released today by the Department of Family and Community Services (FACS) has revealed.
Caseworker vacancy rate remains steady for December 2015 quarter 26 February 2016 - The state-wide caseworker vacancy rate has remained stable at six per cent for the December 2015 quarter, new data released today by the Department of Family and Community Services (FACS) has revealed.
Modest increase in vacancy rate, more children seen 28 November 2015 - The state-wide caseworker vacancy rate has increased marginally on the record lows recorded in 2014-15 in new data released today by the NSW Department of Family and Community Services (FACS), up from five to six per cent for the September 2015 quarter.
Submissions open for NSW Out of Home Care Report 12 November 2015 - In an Australian first, the NSW Department of Family and Community Services (FACS) has today released the NSW statutory out‐of‐home care: Quality Assurance Framework for public consultation.  
Caseworker vacancy rate remains steady in June 2015 qtr 31 August 2015 - The statewide caseworker vacancy rate remained unchanged at five per cent for the June 2015 quarter in new data released today by the NSW Department of Family and Community Services (FACS).
NSW Disability Services sector ahead on journey to reform 27 August 2015 - A new independent review of the Industry Development Fund (IDF) initiatives has found that it plays an important role in supporting the disability services sector, particularly ahead of the transition to the National Disability Scheme (NDIS).
Public comment sought on draft Adoption Regulation 2015 2 June 2015 - A draft Regulation to support the operation of the Adoption Act 2000 (NSW) has been released by the Department of Family and Community Services (FACS) today for public consultation.
Caseworker vacancy rate remains stable in March 2015 qtr 29 May 2015 - The state-wide caseworker vacancy rate remained unchanged at five per cent for the March 2015 quarter in new data released today by the NSW Department of Family and Community Services (FACS).
Small rise in Caseworker vacancy rate in December qtr 2014 27 February 2015 -

Data released today by the NSW Department of Family and Community Services shows the statewide caseworker vacancy rate remained low at five per cent in the December 2014 quarter.

Caseworker vacancy rates continue to improve 28 November 2014 - A regular report on child protection caseworkers published today by the NSW Department of Family and Community Services shows the statewide caseworker vacancy rate had declined for the fifth consecutive quarter said FACS Secretary, Michael Coutts-Trotter.
New social housing data released 23 October 2014 -

The latest update of Expected Waiting Times for Social Housing in NSW has been released, showing a growing demand for properties across NSW.

Public comment sought on draft regulation for Disability Inclusion Act 14 October 2014 -

A draft Regulation to support the operation of the Disability Inclusion Act 2014 (NSW) has been released by the Department of Family and Community Services (FACS) today for public consultation.

Fourth Caseworker vacancy improvement in a row 29 August 2014 - Caseworker vacancy rates have fallen for the fourth consecutive quarter, the Secretary of the Department of Family and Community Services, Michael Coutts-Trotter, announced today.
Caseworker Vacancy Improvement 30 May 2014 - Caseworker vacancy rates have fallen for the third consecutive quarter, the Secretary of the Department of Family and Community Services, Michael Coutts-Trotter, announced.
Delivering the NDIS to more than half of eligible Australians 16 September 2015 -

The Commonwealth, New South Wales and Victorian governments today signed the first agreements for the full roll out of the National Disability Insurance Scheme (NDIS).

Active support, active living for people with disability 17 November 2015 -

Family and Community Services' Deputy Secretary, Jim Longley today launched a set of three videos featuring staff and residents in a group home using 'Active Support', at an event in Sans Souci.

Ray Williams

New operators announced for rural and regional disability services 19 April 2017 -

LiveBetter Community Services, Hunter Valley Disability Services and Mid North Coast Disability Services have been selected by the NSW Government to provide disability supported accommodation services.

Call for the aboriginal community to get prepared for the NDIS 27 March 2017 -

The NSW Government will host National Disability Insurance Scheme (NDIS) Aboriginal Readiness Gatherings across the state to ensure Aboriginal people with disability, their families and carers are prepared for the transition.

NSW government to deliver 78 new group homes in the Hunter region 14 March 2017 -

Seventy eight new group homes will be built in the Hunter region at locations chosen by people with disability and their families to replace large residential centres.

Milestone for NDIS as disability clinical services transfer to Australia’s oldest charity 2 March 2017 -

Today the NSW Government announced the Benevolent Society will be the new operator of its specialist disability community support teams. These services are being transferred to the non-government sector to support the roll out of the NDIS.

Tanya Davies

Influencers gather to workshop state's first Women's Strategy 18 May 2017 -

More than 100 community leaders and gender equality champions will gather in Sydney’s CBD today to help kick-start the beginning of the state’s first ever Women’s Strategy.

State's first strategy to improve outcomes for women 16 May 2017 -

To improve gender equity for women and girls, Minister for Women, Tanya Davies today held the first of eight state-wide consultations to identify areas for focused action and NSW Government investment.

Tech Savvy Seniors on tour 15 May 2017 -

Seniors across the state will have the chance to leap into the digital world as the Tech Savvy Seniors roadshow sets off on a regional tour of NSW today.

Federal budget tackles major issues for NSW seniors 10 May 2017 -

The reinstatement of the Pensioner Concession Card, and incentives to encourage older Australians to free up housing stock in last night’s Federal Budget have been welcomed by Minister for Ageing, Tanya Davies.

New housing checklist to help older people into right homes 8 May 2017 -

Minister for Ageing, Tanya Davies, today announced the University of Newcastle will receive $25,000 from the NSW Government to help older people choose suitable housing.

NSW Seniors Festival kicks off 3 March 2017 -

Minister for Ageing Tanya Davies today launched the 2017 NSW Seniors Festival, which runs until 12 March.

Pru Goward

Nearly $1 million in annual rent income made during first half of public housing amnesty 23 May 2017 -

The NSW government has so far secured nearly $1 million in annual rent income to spend on improving the social housing system as a result of tenants coming forward to declare undisclosed income, assets, property ownership and unauthorised occupants under the protection of an amnesty.

Waterloo nominated as next state significant precinct 22 May 2017 -

Waterloo has been nominated by the NSW Government as a new State Significant Precinct and residents are being urged to have their say on the transformation of the inner city suburb through a series of master planning workshops.

Extra time to receive a funding boost for social housing spaces 11 May 2017 -

Community organisations across NSW now have extra time to benefit from almost $8 million in State Government funding to build or improve community facilities for social housing tenants, with an extension of the latest round of the Social Housing Community Improvement Fund.

First tranche of social and affordable housing fund homes ready for tenants 8 May 2017 -

The first homes delivered as part of the first phase of the Social and Affordable Housing Fund (SAHF) scheme are now ready for tenants to move in, Minister for Social Housing Pru Goward announced today.

GPs can now refer domestic and family violence victims to safer pathway program 8 May 2017 -

GPs can now refer victims of domestic and family violence to specialist support services in a significant expansion of the Safer Pathway program.

Sexual Assault Strategy Consultation Workshops Begin 27 April 2017 -

The second phase of the NSW Sexual Assault Strategy is now underway with the first of nine consultation workshops across the state held today in Bankstown.

Seven week Public Housing amnesty begins 24 April 2017 -

Social housing tenants living in NSW now have the opportunity to declare undisclosed income, financial assets, property and unauthorised occupants, under the protection of a seven-week amnesty beginning today.

NSW Government supports flood rescue efforts in Northern NSW 6 April 2017 -

People left stranded by the Northern NSW floods have been helped by Department of Family and Community Services (FACS) staff, who have partnered with non-government agencies to provide urgent assistance.

NSW government boosts support of young people at risk of homelessness 3 April 2017 -

Up to 130 young people across the Central Coast and Hunter who are at risk or experiencing homelessness will be better supported as they leave out of home care as part of the Premier’s Youth Initiative.

A forever home for our most vulnerable children 29 March 2017 -

The NSW Government will soon make it easier for foster families to adopt children in their care, under the most significant reforms to child protection and out of home care in almost a decade.

Maintenance pop up delivering for the tenants of Cranebrook 23 March 2017 -

Social housing tenants in Cranebrook today received on the spot repairs and were able to discuss issues about their home as part of a maintenance pop up organised by the Department of Family and Community Services.

Northern beaches domestic and family violence victims now on a safer pathway 23 March 2017 -

Victims experiencing domestic and family violence living on the Northern Beaches will now have a single contact point to access the support they need with the commencement of the Northern Beaches Safer Pathway site.

Wentworth community housing opened in Penrith 22 March 2017 -

The newly renovated and expanded office for Wentworth Community Housing in Penrith was officially opened today by Minister for Social Housing Pru Goward and local Member for Penrith Stuart Ayres.

Domestic violence victims in Penrith now on a safer pathway 22 March 2017 -

People experiencing domestic and family violence will receive tailored, multi-agency support with the roll out of Safer Pathway in the Penrith and St Marys Local Area Commands (LACs) from September 2017.

Intensive Therapeutic Care contracting moves to next procurement phase 20 March 2017 -

The transformation of residential care is underway, with 26 service providers moving to the next stage of the open tender to provide Intensive Therapeutic Care.

Social and Affordable Housing Fund first phase to deliver thousands of homes 10 March 2017 -

The NSW Government has taken a major step towards delivering thousands of additional homes for vulnerable people across the State, with contracts awarded for the first phase of the Social and Affordable Housing Fund (SAHF).

New round of funding to boost economic opportunities for women across NSW 24 April 2017 -

Minister for Women Tanya Davies today urged organisations and community groups, with innovative ways to encourage leadership and economic independence for women, to apply for their share of $200,000 as part of the NSW Government’s Investing in Women 2017 grants program.

New operators announced for disability services 30 March 2017 -

House With No Steps and Northcott have been selected by the NSW Government to run disability supported accommodation services.

Ladder Step Up launches in Western Sydney 23 March 2017 -

AN innovative program aimed at reducing homelessness in young people leaving care
was officially launched by Minister for Family and Community Services Pru Goward and
Ladder CEO Elisabeth Tuckey, in Western Sydney today.

Youth encouraged to get involved, be heard, make a difference! 27 March 2017 -

National Youth Week in NSW was today launched at the youth forum "Get involved, be heard, make a difference!"

Contact the Public Communications Unit

The Public Communications Unit is responsible for all media relations on behalf of the Department of Family and Community Services.

Phone: (02) 9716 2804
Email: media.unit@facs.nsw.gov.au