About us

The Family and Community Services (FACS) cluster works with children, adults, families and communities to improve lives and help people realise their potential.

We are the agency in NSW with statutory responsibility for protecting children and young people from risk of significant harm.

Together with our partners, particularly our government counterparts and the non-government organisations (NGOs) we fund, we work to achieve these goals by following our Strategic Statement, which sets out the FACS cluster’s visions, values and objectives:

  • Children and young people are protected from abuse and neglect, and have the best possible lives
  • People with disability are supported to realise their potential
  • Social housing assistance is used to break disadvantage
  • People are assisted to participate in social and economic life
  • People experiencing domestic and family violence, or at risk of it, are safer
  • Aboriginal people, families and communities have better outcomes.

FACS is also the lead cluster for delivering the following Premier’s and State Priorities to :

  • decrease the percentage of children and young people re-reported at risk of significant harm by 15 per cent over three years
  • increase the proportion of young people who successfully move from specialist homelessness services to long-term accommodation by 10 per cent by 2016-17
  • increase the number of households successfully transitioning out of social housing by five per cent over three years
  • increase housing supply across NSW
  • successfully implement the National Disability Insurance Scheme (NDIS) by July 2018.

The cluster also supports the Premier’s Priority to address and reduce domestic and family violence.

More information can be found on our Publications page.