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Background and key sites across NSW

The NSW Government is supporting a place-based approach to address disadvantage in social housing estates, having committed approximately $35 million of Future Directions funding to strengthening social housing communities in disadvantaged estates to 2020.

Success is demonstrated by:

  • Increase in meaningful community participation in local programs and services
  • Reduction in antisocial and criminal behaviours in social housing estates
  • A greater number of people feel safe in their home
  • Social housing residents have access to services they require
  • Social housing residents take pride in their homes and their neighbourhood
  • More young people are engaged and employed

Key Place Plan Priorities

  • Improving access to education, training and employment – Place plans recognise the need to address intergenerational unemployment and welfare dependency; as well as overcoming barriers to employment such as racism, stigma, lack of transport and lack of access to training.
  • Community governance and capacity building - Better access to opportunities such as improved educational outcomes and pathways to training and jobs. This includes building life skills, resilience and community engagement to break down stigmas and foster community leadership.
  • Education and engagement – Place plans recognise the importance of education, training and providing opportunities for residents to contribute to their community. There is a need to support families to address issues which impact on children’s school attendance, educational opportunities and community engagement.
  • Supporting Aboriginal community healing and fostering community pride – Place Plans aim to address Aboriginal peoples’ experience of intergenerational disadvantage, trauma and racism which underpins other outcomes such as child wellbeing, educational and employment outcomes.
  • Building stronger, safer communities – High crime rates and community factors frequently make residents feel unsafe, and limit service delivery in housing estates; and impact on residents’ health, mental health and employment prospects.
  • Improving the physical environment of social housing areas - Place Plans aim to contribute to the improvement of the physical condition of the estates and homes.

Place Plans are strongly focused on local feedback, learning and measuring impacts.

The five key program objectives are:

  • improve access to education, training and employment
  • improve access to effective and coordinated services
  • build stronger and safer communities
  • support Aboriginal community healing and fostering community pride
  • improve the physical environment of social housing areas

Locations

  • Albury

    Locations

    West Albury and Springdale Heights social housing estates.

    Aim

    • improve client outcomes and liveability,
    • facilitate opportunities,
    • build capacity and strengthen communities
    • help break the cycle of disadvantage in social housing estates in the longer term.

      We work, listen and are led by local residents and partner with local agencies, to focus on what’s strong, not what’s wrong.

    Projects and Initiatives

    • MAW4Youth Mentoring program - Mentoring Albury West for Youth
    • Estate clean up days
    • School Holiday programs and events
    • Aboriginal Healing Project
    • ‘Getting Ahead’ program
    • Building undercover BBQ for Springdale Heights community
    • Building of sandpit and cultural community garden at Westside Community Centre
    • TAFE partnerships to provide education and work experience to participants
    • Social enterprise development
    • Carevan School lunches
    • Respectful Relationships Youth Forum

    Linked Partners

    Westside Community Centre, Westside governance group, Lavington Springdale Heights Community Centre, Carevan, Department of Education, Mission Australia, TAFENSW, Albury City Council, Albury Wodonga Aboriginal Health Service, Woomera Aboriginal organisation, Albury Police, Kurt Saggers ‘The Cat’s Pyjamas’, YES Unlimited, Melrose Football Club, PCYC, Non-Government Organisations, the local Aboriginal community, small businesses, local schools, and community members.

    More Information

    Wendy McPherson, Senior Project Officer

    T 0269 210089

    E wendy.mcpherson@facs.nsw.gov.au

    or

    Alice Robotham, Project Officer, Albury

    T 026041 9602,

    E alice.robotham2@facs.nsw.gov.au

  • Bathurst

    Location

    Kelso social housing estate.

    Aim

    • improve client outcomes and liveability
    • facilitate opportunities
    • build capacity and strengthen communities
    • help break the cycle of disadvantage in social housing estates in the longer term

    We strive to give the community the tools and investment that they have identified to enable them to build a better future for their communities.

    Projects and Initiatives

    All projects and initiatives across each site are developed with a long-term and coordinated approach which is based on partnerships with key stakeholders to drive significant change in the area.

    • Bathurst Young Mob – Generation NOW mentoring Program
    • Community Estate clean up days
    • Community Development worker
    • Coordinated School Holiday programs and events
    • 12 Week Program Aboriginal Knockout Program under 15’s
    • Quarterly Resident Newsletter
    • School Based Trainee – Social Housing Tenant
    • Kelso Community Hub Coordinated service delivery programs and initiatives

    Linked Partners

    Bathurst Young Mob, Kelso High School, Kelso Community Hub, Wattle Tree, VERTIAS, Centacare, Aboriginal Employment Strategy, Host Employer, Bathurst City Council, multiple NGO providers and other stakeholders.

    More Information

    Danielle Chapman, Senior Project Officer

    02 6826 7445

    0427219786

    Danielle.Chapman4@facs.nsw.gov.au

  • Cessnock

    Location

    Cessnock social housing estate.

    Aim

    • Provide opportunities for social housing residents to contribute to decisions that matter to their community.
    • Promote positive, sustainable outcomes in Cessnock Aboriginal and non-Aboriginal communities.

    Projects and Initiatives

    • Cessnock 240 Project:
      • Aboriginal training and employment project to support the Lendlease expansion of the Cessnock Correctional Centre.
    • Confident Cubicles Project:
      • Students from 21 local schools in the Cessnock LGA design and create positive affirmations on their school toilet doors.
    • Transport Working Group:
      • Return of Nulkaba/East Cessnock Hoppa public bus service to East Cessnock Housing Estate after 11 years.
    • Alternative Education Working Group for young people ‘at-risk’.

    Linked Partners

    Lendlease, The Management Edge, Ungooroo Aboriginal Corporation – New Careers for Aboriginal People, Aboriginal Employment Strategy, The Salvation Army Employment Plus, Training Services NSW, NSW Department of Education, Bunnings Cessnock, Cessnock Men’s Shed & Community Gardens, Rover Coaches, Transport for NSW, Northern Coalfields Community Care Association Limited, Youth off the Streets, Compass Housing, The Alcohol and Drug Foundation, Cessnock TAFE, ITEC Youth, members of the Cessnock Youth and Combined Interagencies, local Aboriginal community and organisations, NGOs and other local and state government agencies.

    More Information

    Melanie Mackie, Senior Project Officer

    T 0436 627 521,

    Emelanie.mackie@facs.nsw.gov.au

  • Claymore

    Location

    Claymore.

    Aim

    Mobilise local residents to improve outcomes for Claymore residents especially those experiencing significant disadvantage.

    Projects and Initiatives

    The key initiative is the Claymore Neighbourhood Action Board (CNAB) - a group of local resident leaders who identify local issues, develop and implement solutions either alone or with partners using a Collective Impact approach. Priorities are reviewed and periodically updated. The current priorities are:

    Safety

    • Better service responses to domestic violence
    • Coordinate efforts with services active in the community
    • Community education
    • Address anti-social behaviour
    • Increase child safety work with families
    • Children’s safety programs
    • Safety audit and safety upgrades
    • Planned high visibility policing

    Education

    • Assist kids starting primary or high school to have the best start and support at transition points in education
    • Assist schools to support children in need
    • Increase access to mentoring programs for young people
    • Increase parenting groups and connect families to supports
    • Ensure that the voice of children and young people is heard in our planning
    • Increase access to early education services and programs for 0 – 5 years

    Employment

    • More Claymore residents are employed
    • Creating a job ready work force
    • Coordinate employment/training providers and employers to skill people for jobs
    • Support parents with young children entering or re-entering the workforce

    Health & Wellbeing

    • Create an integrated Child & Family Centre to support children and their families
    • Increase outreach into Claymore by existing health services
    • Increase physical activities for young people
    • Increase locally delivered mental health support and train workers how to support people with mental health issues
    • Increase locally delivered alcohol and drug support and train workers how to support people with alcohol and drug issues
    • Make Claymore a place where it’s easy to do outdoor activity

    Urban Renewal

    • Upgrades to the Community Centre and the Youth Centre
    • Upgrades to Social Housing for improved physical environment and buildings

    Linked Partners

    Claymore Neighbourhood Action Board; Residents of Claymore; Mission Australia; The Junction Works; The Benevolent Society; Macarthur Diversity Services Initiative; South Western Sydney Local health District; Campbelltown Police; Campbelltown City Council; Save the Children; White Lion; Argyle Housing; Hume Housing; Tharawal Aboriginal Corporation; Claymore Public School; Blairmount Public School; Eagle Vale High School; TAFENSW; Faith Living Church Claymore; Saint Vincent de Paul; One Door Mental Health; Land and Housing Corporation; Department of Education; Landcom; Corrective Services Industries; Eaglevale Anglican Church, CatholicCare, Eaglevale Anglican Church; Westside Baptist Church, The Smith Family, Department of Human Services,  Sector Connect, Yourtown, Uniting SWS Family Referral, Job Actives and Registered Training Organisations, Sydney Community Foundation, Macarthur Legal Centre.

    More Information

    Robert Bosi Claymore Place Manager

    M 0484348319

    Robert.Bosi@facs.nsw.gov.au

  • Dubbo

    Location

    Dubbo – Apollo, South West Dubbo & Wellington.

    Aim

    • improve client outcomes and liveability
    • facilitate opportunities, build capacity and strengthen communities and help break the cycle of disadvantage in social housing estates
    • give the community the tools and investment that they have identified to enable them to build a better future for their communities

    All projects and initiatives across each site are developed with a long-term and coordinated approach which is based on partnerships with key stakeholders to drive significant change in the area.

    Projects and Initiatives

    • Community Estate clean up days
    • Coordinated service delivery through or at Apollo House Community Hub
    • Stayin Kinnected - Yarruwala Youth & Family Services Ltd
      • job readiness, employment, access to services & intensive case management program aimed at young people
    • Dubbo SAY Night Patrol
      • A youth diversionary program designed to prevent young people becoming victims of Crime or preventing Young people entering the justice system
    • 12 Week Program Aboriginal Knockout Program
    • Cultural Connections
      • Aboriginal Healing through education and awareness
    • Quarterly Resident Newsletter
    • School Based Trainee – Social Housing Tenant
    • Weekly community engagement activities at or through the Apollo Estate
    • Coordinated School Holiday programs and events
    • Driven for Drive In @ Dubbo

    Linked Partners

    Dubbo Regional Council, LeaderLife, Wingewarra Activity Centre, Orana Support Services Head Space, Apollo House, Dubbo PCYC, Centacar, Dubbo Aquatic Leisure Centre, Yarruwala Youth & Family Services, Mission Australia, Joblink Plus, Department Social Services, JOSS, Clontarf & Girls Academy, Mission Australia, Australian Unity, Dubbo Neighbourhood Centre, AES & Host Employer, multiple NGO providers and other stakeholders.

    More Information

    Danielle Chapman, Senior Project Officer

    T 02 6826 7445

    0427219786

    Danielle.Chapman4@facs.nsw.gov.au

  • East Nowra

    Location

    East Nowra social housing estate.

    Aim

    Improve outcomes and opportunities for people who live in East Nowra by working alongside the community to create positive change.

    Projects have been developed with key partners and community members to respond to these priorities with Aboriginal people and organisations integral to everything we do.

    Projects and Initiatives

    Linking Tenants to Jobs in Infrastructure
    • links to local jobs for estate residents, capitalising on increased infrastructure projects
    Community Leaders
    • community leaders are identified, supported and empowered to recognise the strengths and assets within their community and to identify and implement initiatives
    Open Space Activation
    • increasing the safety and use of open spaces to create opportunities for community members to connect to each other and to services
    Community Arts Project
    • engages young people to create a significant art work in a prominent position in East Nowra

    Linked Partners

    The East Nowra community, Mission Australia, Shoalhaven Council, Roads and Maritime Services, Verb Syndicate, Konekt, Southern Cross Housing, Nowra East Public School, Clipper Road Pre-school, East Nowra Neighbourhood Centre, Government and non-Government services.

    More information

    Elizabeth West, Community Development Manager

    (02) 4222 8467

    Elizabeth.west@facs.nsw.gov.au

  • Eden

    Location

    Eden social housing estate.

    Aim

    • Aboriginal healing and community strengthening
    • increase social housing estate residents’ engagement with their community, and with employment, education and training opportunities
    • increase in the provision of human services to support children, young people and families
    • improve the estate’s physical environment

    Projects and Initiatives

    • Strengthening Aboriginal healing and community
      • Healing with Knowledge Program
      • Digeridoo making workshops
    • Employment, Education and Training
      • Coaching and Mentoring trial for young people (15-30 years)
      • Facilitation of the Eden Social and Economic Leadership Group
      • Support to strengthen the capability of key locally based stakeholders to deliver targeted training which leads to employment for social housing residents
    • Capacity building for residents
      • PCYC Blue Star Leadership Camp for 5 young people from the estate
      • Home and Garden Maintenance Workshops
    • Physical amenity
      • Finalise the refurbishments at Endeavour Park
      • Deliver on outcomes from the Estate Safety Audit. E.g. Estate Clean Ups
    • Activities for kids and young people
      • Hip hop in Term 1 and 2
      • Bike repair sessions in the Park

    Linked Partners

    Twofold Aboriginal Corporation, NSW Police Youth Command, PCYC, Eden Marine High School, Eden Primary School, Bega Shire Valley Council, St Vincent de Paul, TAFENSW, Eden Aboriginal Evangelical Church, Eden Access Centre, Campbell Page.

    More Information

    Lisa Stott, Manager Eden Place Project

    T 6491 7106

    lisa.stott@facs.nsw.gov.au

  • Goonellabah

    Location

    Shearman Drive and Phillip Street social housing estates.

    Aim

    • develop a strong foundation, including building community capacity, with residents and service providers
    • identify the strengths of the community to make a creative contribution in determining issues and finding solutions
    • build and foster strong relationships through a strength based approach that works with the residents of Goonellabah and stakeholders

    Projects and Initiatives

    • Living Communities Plan
    • Co-design Workshops
    • Local Governance Groups
      • Stakeholders Working Group
      • Residents Working Group
    • Community engagement BBQs
    • 1000 Voices Project
    • Community Gardens
    • Cinema under the star’s night
    • Pet registration day

    Linked Partners

    Key Partner - Rekindling The Spirit.

    More Information

    Commissioning and Planning Team, Northern NSW District

    (02) 6683 5696

    contracting.northernNSW@facs.nsw.gov.au

  • Goulburn

    Location

    Marysmount and Bradfordville social housing estates.

    Aim

    Improve outcomes and opportunities for people who reside on the social housing estates by implementing a whole of community approach.

    Projects and Initiatives

    • Weekly Yarn BBQs
    • Community clean up days
    • Estate Safety audits
    • Youth Peer Mentoring program
    • Community Family Christmas event
    • Fit For Life Program
    • Goulburn Education and Employment initiative
    • Community Service Bus Tour
    • Facilitation of Community Service collaboration events
    • Leggett Park Artworks

    Linked Partners

    Mission Australia, Goulburn Mulwaree Council, Goulburn PCYC, Service NSW, Anglicare, Headspace, Grand Pacific Health, Ginninderry - development and construction, TAFE NSW, Pejar Local Aboriginal Lands Council, Pathways, NSW Police, NSW Department of Education and Training, Community Health, local employment agencies, social housing tenants and the wider Goulburn community.

    More Information

    Clint Ramsay, Goulburn Place Plan Project Officer

    T 02 4823 0708

    0499 788 008

    Clinton.ramsay@facs.nsw.gov.au

  • Griffith

    Location

    The place plan location in Griffith focusses on the Pioneer social housing estate, however encourages tenant participation from other areas of Griffith, as well as Wattle Hill in Leeton.

    Aim

    • improve client outcomes and liveability, facilitate opportunities, build capacity and strengthen communities and help break the cycle of disadvantage in social housing estates in the longer term
    • encourage and welcome partnerships with other agencies and organisations to ensure there is a coordinated and cohesive service system

    Projects and Initiatives

    • Estate clean up days
    • School Holiday activities
    • Preparing for back to school events
    • Pioneer Women’s Group
    • DeTAG and Kerbside Numbering
    • Youth Engagement Officer - After school activities with children and young people
    • Respectful Relationships – Coordination and delivery and of the LoveBites program
    • Upgrade and beautification of Dave Taylor and Kubank Park
    • Upgrade of the Alma Bamblett Community Centre in Pioneer
    • Migay Allawah Women’s Yarn Up - Aboriginal Women’s healing and wellbeing forum,
    • Construction of a Pioneer Estate Entry Sign by community members

    Linked Partners

    Griffith City Council, Pioneer Women’s’ Group, Linking Communities Network, Western Riverina Community College, NSW Police, Mission Australia, PCYC, NSW Corrections, TAFE NSW, Department of Education, Southern D&FV Reference Group consisting of Government and NGOs. Relationships Australia, Leeton & District Aboriginal Land Council, Leeton Aboriginal Women’s Group, Emergency services, Land and housing Corp. Department of Prime Minster & Cabinet,  Riverina Murray Regional Alliance.

    More Information

    Wendy McPherson, Senior Project Officer

    02 6921 0089

    0459871379

    Wendy.Mcpherson@facs.nsw.gov.au

  • Kempsey

    Location

    South and West Kempsey social housing precincts broadening out to Burnt Bridge, Green Hill and South West Rocks.

    Aim

    • embrace the role of an enabler of social innovation
    • revitalise neighbourhoods, help build self-esteem and pride of place
    • improve access to employment opportunities

    Projects and Initiatives

    • Tenant Employment Program - a two staged program focused on achieving employment outcomes for long term unemployed social housing tenants.
      • Stage one - tenants are assisted and encouraged on a pathway to employment
      • Stage two - work ready tenants are aligned to their skill base and linked to jobs
    • Growing Old In Kempsey – Review and report on the needs of Aboriginal individuals and families and the impact of ageing on the Kempsey Aboriginal community
    • Establishing a learning centre based at the South Kempsey Primary School. KPP provided
    • Aboriginal Healing and Crisis Accommodation Centre
    • Mums and Bubs Project
    • Strong Mind Strong spirits
    • Healthy cooking programs
    • Picnic Program – partnership with LHD and the Macleay Vocational College to train and educate young mothers to prepare healthy meals a peer support model will be implemented
    • Arts and Crafts for parents and individuals
    • Work for Dole and working off fines programs
    • South Kempsey Learning Centre
    • Redevelopment of the old Ambulance site into a Youth Hub

    Linked Partners

    Macleay Options Incorporated, New Horizons - Kempsey, Local Health District, Ministerial Advisory Committee on Ageing, Primary Health Care Network, Macleay Vocational College, TAFENSW, Lou’s Café, Woolworths /Coles/Nestle/Aged Care Providers, Kempsey Shire Council, Aboriginal Housing Office, Providential Homes, Community Housing ltd, Local Primary and High Schools, Mental Health Unit, Primary Health Care Network, Local Area Command, Kempsey Aboriginal Lands Council, Aboriginal Elders, Family Investment Model, Kempsey Families Inc.  and families.

    More Information

    Deborah Kuhn, Principal Project Officer

    T 02 6659 2589

    M 0419 972 779

    E deborah.kuhn@facs.nsw.gov.au

  • Lithgow

    Location

    Bowenfels social housing estate.

    Aim

    • improve client outcomes and liveability through the creation of a Bowenfels Community Hub
    • improve access to a range of local services, based on community need
    • strengthen the community by enabling residents to access culturally appropriate services and promote community pride

    Projects and Initiatives

    • Bowenfels Engagement Project
    • Centrally provided outreach services - Bowenfels Community Hub
    • Develop local employment and training opportunities through engagement with local employment and training organisations
    • Lithgow Information and Neighbourhood Centre cottage upgrade
    • Lithgow Sport Scholarship Program
    • School holiday programs
    • Breakfast Club - to promote social interaction and school engagement.
    • Initiatives to enable residents to improve the basic amenity of their local area
    • Bowenfels Emora Park community BBQ

    Linked Partners

    Lithgow Information and Neighbourhood Centre, local employment agencies, TAFENSW, PCYC, Thrive Services, Elizabeth Evatt Legal Centre, Notre Dame University, NSW Health, NSW Department of Education and Training, local Government and Non-Government organisations.

    More Information

    Wendy Morton, Senior Project Officer

    0411137393

    lithgowplaceplan@facs.nsw.gov.au

  • Miller

    Location

    Miller social housing estate.

    Aim

    • develop a strong foundation of building community capacity with residents and service providers
    • use a strengths based approach that places the Community Voice at the forefront to identify community strengths to lead sustainable initiatives

    Projects and Initiatives

    • Safety Audits and Upgrades
    • Community Leaders capacity building
    • ‘Community Voice Matters’ Resident Action Group / Safety Action Group
    • Local BBQ’s
    • Interagency Group - to coordinate community services
    • Address anti-social behaviour
    • Aboriginal History in 2168 area project
    • Promote and support services to deliver employment and education programs
    • Identify gaps or barriers to employment and initiate partnerships to reduce these

    Linked Partners

    Residents of 2168, Community 2168 Project, Core Community Services, Aboriginal Health -Budyari, The Royal Botanic Garden, Mission Australia, Hume Community Housing, NSW Health, NSW Police, Centre for Health Equity Training, Research and Evaluation, Sista’s for Sista’s – Aboriginal Women’s Group,  TAFE NSW, local employment agencies, local Aboriginal Community including Aboriginal Elders and LAHC.

    More Information

    Genene Peisley, Miller Place Manager

    0404396654

    Genene.peisley@facs.nsw.gov.au

  • Moree

    Location

    South Moree social housing estate.

    Aim

    • address social inter-generational disadvantage
    • improve resident’s accessibility to education and employment through co-design
    • improve the physical environment and establish a safer and greener environment for residents of South Moree

    Projects and Initiatives

    • Maintenance Pop Ups
    • Residents group
    • Improve access to parks and improve green space in South Moree
    • Good Child Program
    • Elders Program
    • School Holiday Program
    • International Men’s Day
    • Healing Program
    • Employment and Education program and initiatives

    Linked Partners

    Moree Plains Shire Council, Mirray Birray Youth Service, NSW Police, Salvation Army, TAFENSW, Hunter New England Health, Job Network Agencies, South Moree Residents Group and Royal Botanic Garden, Beyond Empathy, Community artists, NGO’s and community.

    More information

    Anthony Slater, Principle Project Officer

    02 6752 9880

    Anthony.Slater@facs.nsw.gov.au

  • Orange

    Location

    Orange – Glenroi & Bowen social housing estates.

    Aim

    • improve client outcomes and liveability, facilitate opportunities, build capacity and strengthen communities and help break the cycle of disadvantage in social housing estates
    • give the community the tools and investment that they have identified to enable them to build a better future for their communities

    All projects and initiatives across each site are developed with a long-term and coordinated approach which is based on partnerships with key stakeholders to drive significant change in the area.

    Projects and Initiatives
    • Community Estate clean up days
    • Place Plan Strategic Committee
    • Glenroi Beautification Project
    • Alternative Education Program
      • Engaging Students at Risk
    • Family Referral Services in schools
      • service coordination and access to services early
    • Coordinated services and programs at or through Marang Gunya Community Centre
    • 12 Week Program Aboriginal Knockout Program under 17’s
    • Quarterly Resident Newsletter
    • School Based Trainee – Social Housing Tenant
    • Aboriginal Women’s Group – Community Governance
    • Community Corrections
    • Yarning Circles

    Linked Partners

    Community Corrections, VERITAS, Housing Plus, Orange Aboriginal Medical Service, TAFE, Dept. of Education, Anglicare, Orange City Council, LiveBetter, Orange Aboriginal Medical Service, Bowen Community Centre, NSW Police, Orange City Council, TAFE Western, Uniting, Glenroi Public, Bowen Public, Anson Street and Orange High Schools, Canobolas Rural Technology High school, Birrang, Orange Local Aboriginal Lands Council, Aboriginal Affairs and local Elders Group, Marang Gunya, Verto, Glenroi – labour service, Aboriginal Investment Strategy, Prime Minister and Cabinet.

    More Information

    Danielle Chapman, Senior Project Officer

    02 6826 7445

    0427219786

    Danielle.Chapman4@facs.nsw.gov.au

  • Prospect

    Location

    Prospect social housing estate

    Aim

    Engage Prospect social housing estate residents through regular outreach activities and programs to build trust and community connections.

    Projects and Initiatives

    • Prospect Tenant Engagement Program
    • Address Social Isolation for CALD residents
    • Seek solutions for an on-site community hub/ meeting space
    • Develop local Education and training outcomes
    • Improve estate amenity
    • “Be Connected and Informed” days to build trust and break the cycle of isolation
    • Increase knowledge to make informed decisions through linkage to local service providers

    Linked Partners

    Key Partner- Community Migrant Resource Centre

    More Information

    Wendy Morton, Senior Project Officer

    0411137393

    prospectplaceplan@facs.nsw.gov.au

  • RedLink Integrated Service Hub, Redfern

    Location

    Redfern social housing estate

    Aim

    To improve access to effective and coordinated services to build a strong, healthy and connected community.

    Projects and Initiatives

    RedLink is an integrated service hub that provides an opportunity for a diverse range of services to work together and in partnership with the community to improve the social housing experience through improved service models including:

    • Multidisciplinary teams onsite consisting of FACS Housing and Community Services together with staff from Sydney Local Health District including a Senior Social Worker and Aboriginal and Chronic Care Clinical Nurse Consultants
    • Weekly in-reach services including: Legal Clinic, Financial Counselling and a Drug Health and Liver Clinic, Partners in Recovery, Benevolent Society, Family Referral Service

    Key projects and initiatives include:

    • Blueprint for Social Inclusion: People, Place, Programs and Pathways to improve access to education, training and employment
    • RedLink Aboriginal Strategy 2018-2020: a two year plan to support community healing and foster community pride
    • Healthy Homes and Neighbourhoods: improving outcomes for vulnerable families and children
    • OzHarvest and Two Good Co providing community food
    • With One Voice Redfern – a community choir
    • Community Greening
    • Deliver a range of pathways and targeted activities to reconnect socially isolated tenants
    • Educate the community on Domestic and Family Violence and provide appropriate on-site services

    Linked Partners

    Sydney Local Health District, Legal Aid NSW, Redfern Legal Centre, Good Shepherd, Benevolent Society, NSW Family Referral Service, District, Australian Hearing, Weave Women and Girls. Weave Family and Community Services, Partners in Recovery, Primary Health Network, Two Good Co, OzHarvest, Royal Botanical Gardens, NSW Police.

    More Information

    Margaret Macrae, Manager RedLink

    9319 9340

    Margaret.macrea@facs.nsw.gov.au

  • Surry Hills Community Connect/Northcott

    Location

    Northcott social housing estate.

    Aim

    • improve client outcomes, increase social inclusion and improve individual and community wellbeing.
    • partner with services to build capacity and respond to the needs and priorities of the local community

    Projects and Initiatives

    • Surry Hills Community Connect - an integrated service hub
    • Education and training initiatives - providing education and work experience
    • Service Providers – private rooms to meet a variety of service providers who attend weekly to connect with the community and provide a variety of support
    • Community Engagement Programs – training and information sessions, variety of workshops, exercise class
    • Community Garden Program - reinstatement of the community garden program
    • Senior’s Health initiatives
      • Gentle Exercise Program - twice weekly for adults and senior residents
      • health checks and advice

    Linked Partners

    Salvation Army, Legal Aid, Langton Centre (NSW Health Drug and Alcohol Services), ACON Health, Seniors Rights Services, Kirkton Road Centre, Australian Centre for Disability Law, Anglicare, Mission Australia, St Vincent’s Hospital, NSW Health, NSW Police Force, NSW users and Aids Association and Surry Hills Neighbourhood Centre.

    More information

    Roy Chikwem Senior Project Officer

    9319 9315

    Roy.Chikwem@facs.nsw.gov.au

  • Wagga Wagga

    Location

    Ashmont, Tolland and Kooringal social housing estates.

    Aim

    • improve client outcomes and liveability
    • facilitate opportunities
    • build capacity and strengthen communities
    • help break the cycle of disadvantage in social housing estates in the longer term

    The provision of training and employment opportunities is a key aim within this site. We work, listen and are led by local residents and partner with local agencies, to focus on what’s strong, not what’s wrong.

    Projects and Initiatives

    • Wagga Employment initiative
    • Ngurra (Ashmont) community garden
    • Ngurra catering group (social enterprise)
    • Kooringal Café (social enterprise)
    • Wilga Park upgrade
    • PCYC Community Development worker – Kooringal, Tolland and Ashmont
    • Coordination of Tolland, Kooringal and Ngurra community centres
    • Garrandarang Aboriginal Bookclub
    • Raye St, Tolland community gym - Tolland Working Group
    • Wellways Yarn up
    • School holiday/Engagement activities
    • Respectful Relationships – Lovebites coordination
    • De-tag removal program
    • Estate Community clean-ups days

    Linked Partners

    Multicultural Council of Wagga Wagga, Red Cross, Wagga City Council, Red Cross, Summit Employment and Training, Mission Australia, TAFENSW, Wagga PCYC, Ashleigh Pengelly – Little Black Duck, Tolland working group, Wellways, Riverina Medical Centre, Intereach Ltd, Wagga Police, Relationships Australia, Department of Education, local DFV reference group, Community Corrections, local Aboriginal and other community members, local FACS Aboriginal Employment Strategy team, FACS Estate Management Unit.

    More information

    Sue McMahon, Senior Project Officer

    02 6937 9459

    Sue.McMahon@facs.nsw.gov.au

    Or

    Alice Robotham, Project Officer

    02 6041 9602

    alice.robotham2@facs.nsw.gov.au

  • Warrawong (incorporating Bundaleer Estate)

    Location

    Todd Street and Illawong Gardens.

    Aim

    Increase opportunities for residents to connect with supports, activities and the community as a whole. The community in Warrawong told us they want to live in a safe place and be proud of where they live.

    Projects and Initiatives

    • Community Leaders
    • Community Connectedness
      • Community gardens
      • Community Portraits Exhibition
    • Community Arts Project
    • Connecting Residents to Services
      • Bring Your Bills Day
      • Dental Bus
      • Clean Ups

    Linked Partners

    The Warrawong community, Mission Australia, Warrawong Community Centre, Barnardos Australia, Wollongong City Council, Coomaditchie United Aboriginal Association, the School Dentist, TAFE, Government and non-government organisations.

    Bundaleer

    Bundaleer social housing estate in Warrawong.

    Aim

    Improve outcomes and opportunities by working alongside the community to create positive change.

    Respond to community requests for a quiet and safe community, “more playgrounds and youth programs”, “heaps of family involvement where the community can come together”, traffic calming, community art projects and more proactive policing.

    Projects and Initiatives

    • Community Leaders - weekly yarns
    • Annual Salt Water Festival
    • Bundaleer Community Centre Activation
    • Community Arts Project
    • Clean Up Bundy Days
    • Community Portraits Exhibition
      • A dental bus
      • A community garden

    Linked Partners

    The Bundaleer community, Mission Australia, Barnardos Australia, Wollongong City Council, Royal Botanic Gardens, Community Greening, TAFE, Beyond Empathy, Healthy Cities Illawarra, Remondis, the School Dentist  and Government and non-Government organisations.

    More information

    Elizabeth West, Community Development Manager

    T (02) 4222 8467

    E Elizabeth.west@facs.nsw.gov.au

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Last updated: 24 Sep 2019