Skip to Content

New figures show how caseworkers are supporting families and keeping children safe

Last published on 22 Feb 2019 in Media releases

New data released by the Department of Family and Community Services (FACS) show how investment in earlier intervention, more caseworkers and changed child protection practice are helping more families to keep their children safe.

Figures for the December 2018 quarter reveal caseworker numbers are at a record high and more families are getting evidence-based support services to prevent children coming into state care.

Secretary of the NSW Department of Family and Community Services Michael Coutts-Trotter said the dashboard reflects the broader work being done to protect children and strengthen families.

"NSW has the lowest rate of children and young people being admitted into care in Australia and the second lowest rate of Aboriginal children and young people entering care, after Tasmania," Mr Coutts-Trotter said.

"We saw a 47% drop in the number of children entering care in the two years to 30 June 2018. The data on the dashboard show this fall was maintained in first quarter of the 2018-19 financial year.

More than 1,000 families have received intensive tailored support programs delivered under the NSW Government's landmark Their Futures Matter reform.

In addition, FACS funds almost 4,000 places in early intervention and preservation programs to help families stay safely together.
FACS caseworkers saw almost 15,000 children and young people at Risk of Significant Harm (ROSH) in the six months to December 2018.
Caseworker numbers are at a record high with 2,265 staff, maintaining the zero per cent vacancy rate across the state.
Where the caseworker statistics come from:
The Caseworker Dashboard was introduced into 2013 as a transparent tool to track where frontline staff and services are most needed in NSW.
Caseworker data is sourced from the annual and monthly reports produced for FACS by its Corporate Services division and verified by an independent auditor.

Was this content useful?