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Helping people maintain their public housing tenancies

Last published on 09 Aug 2018 in News

FACS is making a change to the antisocial behaviour management policy which will place a greater emphasis on tenants connecting with support services, so they can get the support they need to modify their behaviour and sustain their tenancy.

FACS is making a change to the antisocial behaviour management policy which will place a greater emphasis on tenants connecting with support services, so they can get the support they need to modify their behaviour and sustain their tenancy.

Support referrals are already a key part of managing minor and moderate antisocial behaviour and some tenants are already formally referred. However, sometimes tenants may not engage with the support.

From November 2018, tenants with a first instance of substantiated minor and moderate antisocial behaviour will need to connect with a support service within 14 days or they will receive a strike 1 notice.

Tenants who connect with a support service within 14 days, or who are already engaged with a support service which is responding to the instance of antisocial behaviour, will receive a warning. Where a service is full or there is no service available, tenants will receive a warning.

This policy change is the first critical step in making a connection with a relevant service. This may include mental health, domestic and family violence, or drug and alcohol support services.

FACS is consulting with NSW Health, key stakeholders and support services on the referral form that will be issued to tenants and will provide this information publicly before the go live date for the updated policy.

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