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Inclusion and Early Intervention directorate

The Inclusion and Early Intervention directorate of Family and Community Services leads the implementation of the NSW Ageing Strategy. We work in partnership with NSW Government departments and other partners to implement the Strategy.

Ongoing engagement with older people is an essential part of the Strategy’s implementation. We welcome your feedback and enquiries.

FACS Ageing
(02) 9377 6000
ageing@facs.nsw.gov.au.

You can also let us know if you want to know about future consultations.

The Ministerial Advisory Council on Ageing

The NSW Ministerial Advisory Council on Ageing (MACA) is the official advisory body to the NSW Government on matters of interest to older people. The council provides advice to government, conducts consultations and seminars, and publishes discussion papers on ageing issues.

Policy advice and administrative support are provided by Secretariat staff based in Inclusion and Early Intervention.

Seniors Card NSW

The NSW Government introduced the Seniors Card in 1992 to encourage older people to enjoy an active and healthy retirement. The scheme is free to join, is not assets-tested and you are not required to disclose your income. To qualify, you must be a New South Wales permanent resident aged 60 or over, and work no more than 20 hours a week.

Currently NSW Seniors Card has over 1.5 million members and over 5,700 participating businesses. The NSW Seniors Card provides benefits to both members and businesses alike.

Member Benefits:

  • Get the prized Gold Opal Card – with the best NSW transport discounts around.
  • Access transport concessions Australia-wide – check the Seniors Card website in the state you’re visiting for details.
  • Access discounts and deals at over 5,700 businesses state-wide – from shops to tradies to travel to financial and professional services and lots more.
  • Use reciprocal rights in other states – just show your card and ask.
  • Receive exclusive special offers, competitions and more – from our generous Seniors Card business partners.
  • Get monthly email updates and information – all the latest in our lively EXTRA eNewsletter.

Business Benefits:

  • Its free to join – all you do is agree to offer an approved discount or benefit to NSW Seniors Card members.
  • Connects your business with over 1.5 million Seniors Card members state wide.
  • Promotes your business in directories, emails, online and on the Seniors Card mobile app.
  • Sets your business apart for a large, growing, loyal and vocal group of customers you can’t afford to ignore.
  • Tells seniors you care – contributes to your community by helping them get better deal and achieve a better quality of life.
  • Earns you their appreciation, business and loyalty.

To find out more or apply for a Seniors Card visit the Seniors Card website.

Links to more information and support

The NSW Government is responsible for enhancing opportunities for older people across NSW and for providing access to mainstream services and facilities, like public spaces, transport, health care and social housing. However, we do not control other important areas that affect older people, such as aged care, income support and superannuation. These are the responsibility of the Commonwealth Government.

The following links may help you find the information you need:

  • My Aged Care for information about aged care services
  • Centrelink for information about income support, including the age pension
  • Carer Gateway for information for carers, including people caring for a parent or partner

The NSW Government also funds the following organisations to inform and represent older people in NSW. They may provide information and services that are useful to you:

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