Reforms & initiatives

We are developing and implementing a range of initiatives to achieve better and more integrated services for our clients. It's about doing things better and smarter to improve services, reduce bureaucracy and costs.

These reforms support the department's vision to enable people in need to participate fully in NSW social and economic life and to build stronger, more sustainable and inclusive communities.

Questions and feedback

If you have a question about the reforms or would like to provide some feedback, please email reformquestions@facs.nsw.gov.au.